Mindbody Business Webinar

State of the Salon & Spa Industry

Thursday, May 21, 2020

10:00 AM PDT

Duration: 30 minutes, including Q&A

COVID-19 has fundamentally changed the way the salon and spa industries will operate, driven by a combination of new social expectations and mandated regulations. This session assesses how the pandemic will shape the future of beauty and wellness, high-touch industries that will need to adapt to shifting safety concerns—both those of the consumer and those of its stylists, practitioners, and therapists.

What we’ll cover:

Fundamental changes in the industry
Legislature that will influence operations
Overhauling staff training
Going low-touch in a high-touch environment
What leadership will look like

Presented by:

Kristi Valenzuela

Co-owner

Summit Salon Business Center

Kristi is an internationally recognized motivational speaker and success coach focusing on salon teambuilding, profitability through the front desk, and empowering salon owners to take control of their business. She has a unique gift for engaging and empowering audiences with her interactive presentation style. Her high-content programs have earned rave reviews from salon owners, service providers, and front desk team members from around the world. She is the co-owner of Summit Salon Business Center, the world’s largest salon coaching and consulting company in the salon industry.

Carisa Findley

Senior Director Operations and Training

Elements Massage

Carisa has spent most of career in franchise operations and training throughout the globe. She also helped grow Xtend Barre®, a boutique fitness franchise, with locations in five countries. After relocating to Colorado, she began working as a senior business coach for the Elements Massage® franchise owners and leads trainings in her current role of operations and training. She has also taught mindfulness practices and group exercise classes for years and loves blending her background in business development with meditation, mindfulness, and adult learning.

Amaya Becvar Weddle

Vice President, Research & Product Marketing

Amaya Weddle earned a Ph.D. in Human-Computer Interaction & Cognitive Science from UC San Diego in 2007 and has spent the last 12 years working in research leadership roles in software and technology companies. A listed inventor on over 40 technology patents in the US and internationally, Amaya’s passion is in technology innovation inspired by deep research—the intersection of human cognition, behavior, culture, technology, and market trends. Amaya came to Mindbody in 2014 and is now Vice President of Research & Product Marketing. She leads a team of researchers and strategists who are building technology to transform the wellness industry, connecting people to wellness providers that help them live happier, healthier lives.

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