Marketing
Attract. Convert. Retain. Repeat.
We’ve got the built-in marketing tools to bring in new clients and keep them coming back.
Attract
Grow your client base
We help you reach clients outside your networks, keeping your schedule (and balance sheet) full.
More than 2.4M active fitness & wellness consumers are on the Mindbody Marketplace—you should be, too. The Mindbody app and website get your brand in front of consumers looking to book services just like yours.
Give your intro offers front-and-center placement in the Marketplace. It’s a cost-effective way to get in front of new clients without the unknowns of traditional advertising. You only pay when someone actually books.
List your business on the ClassPass app, where a new audience of consumers are looking for their next favorite class or appointment. We’re so sure you’ll earn more revenue, we guarantee it.
Engage & Convert
Automate your outreach
Our automated management helps you convert their interest into action—and $$$.
Goodbye spreadsheets & sticky notes. Our intelligent, fully integrated CRM system gives you the tools to engage with leads at every stage of their journey.
Mindbody allows you to send automated email and text campaigns that reach out to clients for you—and put your brand personality on full display. Set it, forget it, and keep clients keep coming back for more.
Messenger[ai] is our AI-powered messaging platform that works around the clock to answer client questions, book classes & appointments, and respond to missed calls. You’ll never miss a sales opportunity, even when your front desk staff clocks out.
Retain & Build Loyalty
Keep your clients coming back
The tools you need to forge long-term connections and turn clients into brand ambassadors.
You've put a lot of work into your brand—make sure every message is on point with an integrated email editor and easy-to-use, customizable templates.
Thanks to smart contact lists that continually update, you’ll hit the right inboxes with the right message or offer, every time. Segment clients based on visit history, membership status, purchase history, and more.
Send unlimited, conversational SMS to one or multiple clients with a single click, and see all your communications in one dashboard.
Reputation is everything, but it can be awkward to ask for reviews. Send automated texts to your best customers asking them to leave a review of their experience on your website, Facebook, Google, and other social review sites.
Your customers are your best form of marketing—they’ll spread the word, and you can reward them for it. Clients can track their rewards points in a dashboard and redeem them towards purchases or membership dues.
Our Partner Store has over 700+ solutions that integrate seamlessly with Mindbody. Businesses that use a partner average 10% more revenue, 40% more bookings, and 35% more client purchases.*
* Approximate data based on Mindbody customers with one or more integrations.
Set your business apart with a branded mobile app, where clients can book, buy, or manage their accounts and memberships. Plus, you can deliver push notifications with announcements, promotions, and automated reminders.
Measure
Measure your success and make smart decisions
Track your marketing efforts with clear, easy access to metrics and client feedback.
See your marketing performance data at a glance and read client reviews with integrated, easy-to-use dashboards. Analyze and act on your campaign numbers with reports on new visits, memberships, revenue, and more.
Happy clients are the core of a thriving business. Learn what they love (or what they could live without) with custom-triggered surveys that help you check in on your customers automatically.
"Mindbody's automations are really important to our business. If we wanted to send an email specifically about a workshop focusing on lower back pain, we can use customer profiles to target those people so we are not emailing the whole list about every little thing we do."
Ready to get started?
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Insights and resources to help you market your business
Expert tips for running a business.
Frequently asked questions
- Why is marketing my business important?
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The best class in the world isn’t all that great if nobody’s in it. To truly thrive, your business needs a steady stream of new clients and a way of keeping existing clients loyal. Effective marketing strategies and tools are critical to the success of your business. They introduce your brand to future clients and then keep them engaged through every stage of the customer lifecycle. And you don’t have to be a professional advertiser or influencer to do it right: Mindbody can help you get the word out, bring more clients through your doors, and keep them coming back.
- How does Mindbody help me promote my business?
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Business owners have a full plate, and traditional marketing can be time consuming, costly, and disjointed. Mindbody puts everything you need to manage your client attraction and retention in same place you manage everything else about your business: right in your Mindbody software. The Mindbody network and ClassPass help you get in front of more new clients, and our suite of marketing tools includes automated customizable email and text campaigns that encourage more repeat visits and seamless customer advocacy—with far less effort on your part.
- How does the Mindbody app help attract new clients?
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The Mindbody app is downloaded six times every minute and has nearly 2 million monthly active users. Displaying your services in the Mindbody app gives you exposure to the industry’s largest network of fitness, wellness, and beauty consumers who use the Mindbody app to book their favorite services and search for new ones. With automated features like last-minute deals and intro offers, you can put the right offer in front of the right customer, at just the right time. It’s free to list and simple to set up.
- I’m a current Mindbody customer. How do I get started using marketing tools?
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Log into your Mindbody software and click the Marketing tab from your home screen. Here you’ll be able to see and manage all of the marketing tools already available to you, and learn about new marketing tools. Ready to upgrade? Contact us to discuss your options. Not a Mindbody client yet? Let’s talk!