Product Updates

Your teams can now reassign multiple leads between active staff members in one action. You'll save time and keep follow-ups moving during transitions.

Subscribers captured through Attentive Sign-Up Units now sync into Lead Management as client profiles and leads in your sales pipeline. This gives you visibility into new subscribers captured through Attentive, keeps your database aligned, and allows you to track how those leads move through your funnel in Analytics 2.0. Leads created through Attentive can also trigger automations that help you follow up faster and stay organized.

Push notifications in the Business app keep front desk staff, instructors, and managers instantly informed about new bookings, cancellations, and schedule changes. Teams stay aligned without constantly checking the schedule.

Businesses can now send prospects and clients to dedicated hosted experiences instead of routing traffic to generic pages. These higher-converting links are designed for booking or for purchasing contracts or pricing options. Currently in beta.

Admins can now copy a pricing option instead of building a new one from scratch. Duplicated pricing options can even go into a different service category, then be edited to customize.

The booking flow now prompts for payment details more intelligently—showing payment options only when a payment is due, or when a card is needed to enforce late-cancel or no-show fees.

Staff can now use new account-linking tools to quickly correct common issues like email mismatches. It's easy to update, disconnect, and reconnect accounts when needed.

Multi-location businesses can now manage network-wide promotions in a faster, modernized corporate dashboard—with every capability they rely on fully preserved. Day-to-day promotion management takes less time and fewer clicks across studios.

Staff can now refund alternate payment method (APM) transactions to account credits, so clients can apply that value toward a future purchase instead of waiting for funds to return to the original source. The return experience is now consistent across cards, cash, and alternate payments.

Clients can now apply a gift card at checkout and settle the remaining balance using their preferred alternate payment method (including Apple Pay, Google Pay, Klarna, iDEAL, Bancontact, TWINT, FPX, and PayNow), instead of only adding a credit card. Unused gift card value still flows automatically into the wallet for future use.