Rated 5 out of 5 by jenspatherapy sales ++
I an a newbee; change from software-based in Nov. 2013. Have id not only easier (more to learn on the front end) to operate, the reports are more accurate than the prev. clientrak software we had outgrown. Love the sales analysing data- it is far more developed than many of the options, that I evaluated at nausium before the purchase of MD. I had purchased spa booker just before you...what a huge difference; they were more expensive to operate and required 2 gateways for merchant account, which left you with double fees (not told of course when you purchase,,this is why I was able to cancel their contract).
Just one minor problem still...constant contact has us us locked out every week, they state it is MD problem...MD staff states it is constant contact...can great minds get together???
Thank you everyone & keep it up!!
spa therapy wellness center
April 18, 2014
Rated 4 out of 5 by Jane42 Best investment for the cost!
Before Mind Body Online, I spent four hours every Friday afternoon entering data on spreadsheets for each transaction from the previous week, calculating payroll and running different reports. Now I spend all of thirty minutes producing these same reports saving me 182 hours a year. What can you do with an extra 182 hours a year?
October 25, 2013
Rated 5 out of 5 by CG70115 Invaluable Business Growth Tool
I made the switch from a paper appointment book and handwritten receipts to MindBody three years ago, and it’s hard for me even to remember what life was like back then! Our business volume has grown sevenfold in these years, and it would have literally been impossible to sustain that growth without the support of incredible business software. The trade-off for such a comprehensive booking/point-of-sale/web store system that offers really useful reporting tools is that by nature, it will be somewhat complex to use. MindBody has exceeded my expectations in this regard, constantly improving and streamlining both the business and consumer sides, and always providing top-notch tech support by reps who understand our business realities. When there are occasional glitches related to system upgrades, we can always count on MindBody for comprehensive and efficient solutions and patches. We love the integration with Constant Contact--it’s invaluable to have an automatic transfer of client email addresses so we can send out studio news! Our therapists have also recently begun using the “Formula Notes” feature to track each client’s progress, and having this information right on hand (even appearing in our mobile apps!) is great when we want to look up previous treatments and recommendations. I always look forward to the enhancements that MindBody rolls out - they inevitably provide us with opportunities to grow.
May 15, 2013
Rated 5 out of 5 by Robin888 MINDBODY keeps me organized!
MINDBODY truly helps me love my business by keeping all the important details organized and at my fingertips. Keeping track of client history, profile information, and preferences is so easy. Scanning intake documents and downloading to each clients profile is one of my favorite features. I can access all the information I need anytime, anywhere from my laptop, iPad or iPhone.
I also love the additional products offered that integrate with the MINDBODY system, like SpaFinder and Perkville, that truly have helped my business to grow. Customer Service is excellent, whether I email or call-in, someone is ready to assist me right away to address and resolve any questions or issues I have. The help feature is extremely detailed and I love the option of reading through the answers or watching a short video that takes you step-by-step through a process.
Using MINDBODY is definitely one of THE BEST business decisions I have made!
May 10, 2013
Rated 5 out of 5 by TherapyRick Saves time, simple to use and powerful enough to keep it all organized!
I've been using MINDBODY for about 2 years and have only seen better and better improvements in function, features and performance. The booking system is simple and quick. Rescheduling is a snap. I also love the analytics and ability to simply print out reports for any desired period, making tax season less stressful. My clients love the ability to smoothly put the appointments made into their phone calendars. The tutorials are helpful and the fact that there are real people to talk to if needed is the lost "personal touch" regained. Very happy...keep up the great work!
May 9, 2013
Rated 5 out of 5 by buddy So easy to use and convenient
I love MindBodyOnline. I use it at work and on my iphone. Its very easy to use and so convenient. I would recommend this system to any business. I have used others in the past and Mind Body is the best.
May 8, 2013
Rated 5 out of 5 by cheyenne4554 We like that we can book from any computer.
We like that we can book from any computer . We like when we call and we get immidiate help or someone calls us back quickly
May 8, 2013
Rated 5 out of 5 Helpful, Handy Software that practically takes care of everything itself!
MindBody is all you need to run a full service business. It practically runs your business for you! From scheduling to employee payroll to retail, this program will take care of everything. It's easy navigation helps you quickly and easily control every aspect of a successful business. Our clients love booking online and receiving their automated emails reminding them of their appointment. It even automatically sends out an email for their birthday and anniversary! Mindbody keeps on improving itself and working hard so you don't have to!
May 8, 2013