Client management
Everything you need to keep clients happy

The tools to make every client feel important

Client profiles help you deliver the best service
Access your clients’ preferences, payment info, and service history exactly when you need it to deliver the personalized experiences they crave.

Alerts and notifications
Boost your customer service with instant notifications about their most important details—first visit, birthday, positive or negative balances, and more.

Client access
Reduce time spent managing your clients—let them log in to their accounts to add billing info, view payment and visit history, and redeem rewards points and gift cards.
Automatic income for you—and member benefits for them

Memberships mean deeper client relationships
Generate recurring revenue that helps you grow, and keep your clients coming back with easy-to-set-up autopay memberships.

Alerts that prevent missed revenue
Automatically know when to inform clients to update their memberships payment info, and when to offer memberships to new clients whose intro offers are expiring.

Discounts and rewards
Incentivize customer loyalty by rewarding your clients with customizable, members-only perks and booking privileges when they refer their friends.

Account relationships
Have clients who want to schedule or pay together? Give them the booking experience they want by connecting their profiles so they can share memberships.

Automatic client check-in
Avoid the line at the front desk with the class check-in app. Clients sign themselves into class and the app chimes to alert your front desk.

Manage their experience from your phone
Access all your most important client details whenever you need to with the Mindbody business app. Check them into class, pull up their profiles, manage their memberships, and handle payments directly from your phone—anytime, anywhere.
- Book clients
- Sell autopay memberships
- Cancel appointments
- Manage instructor schedules
- Store signed waivers
Build exceptional client relationships
And manage everything about them from one powerful, simplified system.
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