Marketing tools that keep your appointment book full
With powerful, automated marketing tools in our Marketing Suite you’ll bring in new clients and keep them coming back. Easy-to-use, always on-brand email templates and smart contact lists let you send promotional and reminder messages that engage your clients. The software automatically helps your spa grow—it prompts happy clients to leave reviews and incentivizes clients to refer friends and family.
An AI receptionist that’s always on
No more missed client calls—only new booking opportunities and better hospitality when you have Bowtie to book and answer questions 24/7. Keep your focus on the client in front of you while Bowtie automatically and immediately texts clients back when you’re busy providing a rejuvenating client experience. Bowtie gives them a seamless, no-touch guest experience by booking their appointment, taking payment for your services, making check-in contactless, and automatically rebooking clients via text.
Seamless integration with your hotel management software
Make sure your guests’ spa experience dovetails with their entire stay with cloud-based hotel spa software that works directly with your hotel management hospitality system. Allow clients to charge your wellness services to their room so they float out of your spa worry-free and refreshed. Or, effortlessly accept payment directly after their service if they prefer. That’s the beauty of your spa software—all the features you need to provide an exceptional spa experience for your guests work seamlessly with your hotel management software.
"With the software, everything is laid out well and the system is easy to navigate. The step-by-step guidance is VERY nice. There are a lot of tools available too!"
Alpine Spa at Icicle Village Resort
Everything you need in one software
A better booking experience for you and your clients
Ensure that sure clients can book with you 24/7 by putting your schedule directly on your website so they can browse your classes and book whenever is most convenient. And make sure your schedule matches your brand logo and colors, so guests get an on-brand and curated booking experience. Your hotel spa software automatically upsells your clients and enables them to manage their own appointments and purchase gift cards, packages, and series with just a handful of clicks.
Paperwork, without the paper
Make client forms and waivers an easy, no-touch process for your clients and give some time back to your staff with digital versions that auto-send to clients before their appointment. Your team can create and manage these forms directly in your hotel spa software with the confidence that they have the details they need to personalize every client visit.
Effortless appointments and staff management
We know your calendar is crucial to your business. You need scheduling software that lets you view your appointments however is best for you and see open time slots with ease. Plus, you can manage availability for staff, equipment, resources, and facilities—all from the same system. Reduce scheduling and payroll errors, create different ways to pay your team, and get reports that provide a view of appointment and staff metrics.
A spa experience that retains your personal touch
Deliver a safe, low-touch wellness experience with every appointment and retain the close connection and hospitality that clients expect, from booking online to contactless checkout. Use Bowtie’s AI to help clients book and pay for appointments and upsell your services. That means guests can book from wherever is most convenient and enter payment details for a no-touch checkout when they’re finished. Marketing Suite automatically helps you fill your schedule by attracting and retaining clients and keeping them informed about everything happening at your spa. Use 2-way SMS features to turn check-in into a simple, no-touch experience. Paperless forms and waivers built into your hotel spa software system help them complete paperwork before their visit. With payment info already on file and Bowtie automatically following up to rebook, their entire appointment journey is seamless and safe.
Your software’s payments system is entirely mobile, so you can check out clients at the front desk or anywhere else that’s convenient. Or, let them pay online for a no-touch payment experience. You can also offer your clients a number of other no-touch payment options, from memberships and series to prepayments or gift cards on your web site. Collect credit card info automatically, and even take deposits or require full prepayment. However your clients pay, make sure it’s just another part of their effortless experience at your spa.
Tracking all the metrics that matter
Keep track of your business numbers with easy-to-use dashboards and reports that provide the insights you need to grow. Analyze your revenue, get a close look at the number and types of client bookings, manage everything about your payroll, keep tabs on inventory, and more. You can even see how clients spend and how effectively your marketing campaigns bring in and keep new clients. All the metrics you need to manage and expand your spa are right there in your software.
The software you need—the experiences your clients want
Educational resources that help you grow
With your software, you get access to industry-leading business education, including insightful guides, live webinars, fresh blog posts, illuminating customer stories, and inspirational events.