All-in-one club management software
Power your day-to-day and shape the future of your business with one versatile club management software.
More time to do what you love
Transform your club with the leading tech
Convert more clients with automation
Track, nurture, and convert clients with AI-powered lead management tools in your club management system. Your software predicts which clients are most likely to convert into loyal members, so you can focus your retention efforts where they’re most effective.
And when clients are calling but you can’t get to the phone? Messenger[ai] turns missed calls into bookings for you, so you never miss an opportunity.
Tailor your marketing
Connect with new clients and reach out to your existing ones with less effort, in less time. Easily identify the right clients to reach with smart contact lists built into your club management software. Customizable emails and texts ensure your clients receive the right message, right when they need it.
Broaden your audience
Expand your client network by listing your brand on the Mindbody and ClassPass apps. AI-powered class recommendations and intro offers automatically attract new clients and help fill empty class spots. Free up your team to focus on crafting outstanding experiences, while your club software finds clients for you.
Put your brand in your clients’ pockets
With your own customized branded mobile app, clients get access to all your offerings—everywhere they go. Clients can simply download your app, and easily book their next experience. Entice them with your best deals or give them a nudge when you haven’t seen them in a while. It’s a powerful way to turn health club clients into loyal brand enthusiasts.
"Mindbody makes running and operating a multi-revenue business easy, especially when it comes to client management, personal trainer appointments, class schedules and roster, and POS. And, the software generates reports to track KPIs, clients, marketing, and more!"
Fitness Instructor, The Forum Athletic Club
Everything you need in club management software
Virtualize your experiences
Provide clients with constant connection to your fitness club’s experiences with our Virtual Wellness Platform. There’s no extra training for your staff on third-party programs. Just valuable, virtual workout content to keep your community connected even when they can’t make it in person.
Manage your business from anywhere
Run your day-to-day and stay connected to your business even when you’re not onsite, and let your staff manage their schedules from any device. With constant intel into every aspect of your business, you’ll know where your business is heading, wherever your day takes you.
Make deeper connections with your clients
Access client preferences, payment info, and visit history whenever you need it. Send alerts and notifications about their most important details, and reduce time spent managing your clients by letting them log into their accounts and update their preferences themselves.
Get detailed reporting—minus the spreadsheets
Quickly identify trends in your business metrics and make informed decisions for the future of your club (without sifting through paper clutter). Get instant, detailed breakdowns on revenue, retention, payroll, and every other aspect of your business. Easily see where your business has been—and where you’re heading.
Simplify your payment process
Mindbody club management software lets you accept cards and store payment info, and couples seamlessly with the right point-of-sale hardware for your business. Turn messy metrics into digestible, insightful intel to help make smart decisions for your health club. Monitor staff hours and payroll, client payments, and your strongest revenue sources, all within the software.
Easily organize your staff with automated admin
Keep your team in motion and spark their success with scheduling, performance reviews, and payroll all in your club management software. Measure your team’s success and inspire them to keep climbing toward your growth goals with staff performance metrics.
Automate your day-to-day with one versatile club management software
- Exclusive access to the industry’s largest global network of fitness consumers
- Automated marketing tools that bring in and keep more new members
- Unmatched support and services with real people focused on your business
Fitness industry insights and inspiration
Explore our range of expert webinars, blog posts, case studies, guides, and customer stories—all designed to help your health club grow.
Frequently asked questions
- What is club management software?
Club management software is a digital system that makes managing business operations and creating amazing client experiences seamless for club owners and managers. Health club software is designed to support a wide range of business needs and can help streamline your member management, simplify payments, expand your clientele, report clearer metrics, and more. Most importantly, it takes the stress away from running a business and gives your team more time to focus on what matters most—your members. Plus, it’s designed for fitness clubs of all sizes and scales to meet the demands of single-location establishments and large-scale enterprises.
There are a number of options out there, but the best health club management software usually offers automated marketing, lead management systems, review and referral programs, and other ways to make stronger connections with clients. Some software packages even offer live streaming video systems, branded mobile app support, employee sales leaderboards, and reporting features. There are club software bundles that come with the simple essentials and others that offer top-of-the-line options, so talk with a sales rep to learn more about what type of package fits your business best.
- Does club management software help with membership management?
Memberships are an incredibly important tool that provide clubs with consistent revenue, and health club management software can help your business make the most of what these subscriptions have to offer. When your memberships are set up in the club software, managers can save valuable admin time by accessing client details and easy-to-use reports on membership metrics that measure their success. You can also configure your memberships in the software to offer custom, members-only discounts and booking privileges to keep clients loyal. If an unsubscribed customer’s intro offer is ending, the club software even goes the extra mile by notifying staff that it’s time to reach out about a membership. And with easy-to-set-up autopay services and updater features for expiring cards, collecting member payments has never been easier.
- Can health club management software make billing easier?
Billing can be a complex task for health clubs because of their large member communities, but club software streamlines the payments process and centralizes client card details for owners and managers. When your payments are integrated with club software, one system manages all of your transactions—online, on mobile, and at the front desk. The club software tracks payment history, stores cards for future use, and generates user-friendly reports, simplifying admin processes. Most importantly, charges for memberships and updates for expired cards can be made automatically by the software, saving time for staff and clients. Plus, all card data is stored securely in the health club software at the highest industry standard available.
- Does club software make it easy to open more locations?
Whether you’re a single location, an expanding business, or a large corporate enterprise, growth is an important metric for health club owners and managers. With club software, expanding your operations and managing your locations has never been more streamlined and seamless. Club management software is designed to grow with your businesses, and once it’s set up at one club, it’s easy to roll it out as you open new ones. In the health club software, managers can view all of their locations from a single corporate dashboard that tracks key numbers, runs reports, and manages staff. Club software can also empower managers to make informed decisions with advanced reporting features that pull cross-location data, year-over-year metrics, and more. To help manage costs for health club franchisees, there’s even a royalty calculator built directly into your software. And for problems that require unique custom solutions, tap into the Mindbody API to quickly and flexibly adapt the club software to any business need.
- Why is club management software important?
As a health club owner or manager, you often have so many operational tasks that it’s hard to know how to best budget your time. Whether you're setting your staff up for success, managing your members, or running projections, there’s never a dull moment in your day-to-day. But technology can help make your job easier, particularly a system that’s built with your industry in mind. club management software is important for your business because it creates a better client scheduling experience, keeps your business running smoothly, automates your marketing efforts, and more.
Convenience is important to both attract prospective customers and keep your current club members, so club management software puts your class schedule everywhere they would look to book with your business. Through a branded web widget, you can integrate your schedule with your website so clients can book and pay for your club services online while still enjoying the look and feel of your brand. Club management software can also give you the tools to launch your own branded mobile app and let clients schedule classes, manage memberships, and learn about your business directly from their phones—wherever they are, whenever they like. The club software even lets you list your business on the largest network of fitness consumers in the world, the Mindbody app, so you can attract new clients by showcasing services and offering special deals to bring them through your doors.
Club software also centralizes all your client and business information to keep you organized and in control of your club’s trajectory. You’ll be able to easily access all your key client details, booking information, and metrics from a centralized dashboard in your club management software to create personalized interactions and make informed decisions. All your staff management tools will be in the software as well, and you can quickly pull up details on scheduling, payroll, performance, and more directly from the same platform that runs your business. You also have detailed reports at your fingertips with information on revenue, retention, and other key business metrics. You can even take your critical business information on the go using a mobile business app.
There are also major marketing features in club management software that attract new customers and keep them coming back—automatically. You can rely on smart contact lists to create segments based on client info and visit and purchase history, and the software will automatically deliver tailored messages that inspire them to come back in. There’s also an integrated email editor with customizable templates in the software that helps you create the perfect, on-brand message for your community. Last-minute deals and intro offers in the marketplace bring fresh faces to your health club doors, and you can even use your fitness club management software to discover who’s loving your services the most by creating review and referral programs.
And that’s just the beginning. Health club software can also streamline your point of sale, organize your sales leads into a CRM, create sales leaderboards, host on-demand fitness video libraries, offer advanced scheduling options for clients, and much more. Features can vary by package and region, so consult a sales team member to learn more about what’s the best fit for your club.
- What does club management software do at the front desk?
Club software keeps your front desk staff in-the-know and saves them time, giving them more opportunities to create genuine connections with clients. In the health club software, front desk staff can easily access the day’s schedule and relevant client profiles, giving them the tools to deliver personalized experiences when members walk through the door. Staff also don’t have to worry about any last-minute check-in rush, as the software lets clients check themselves into classes using a tablet-based app. Club management software also supports a front desk AI assistant that automatically responds to missed calls, books classes, and answers questions for your staff, freeing them up to focus on more important tasks. The AI even follows up with new health club clients after class and automatically pitches them packages and memberships.