A Client Experience Audit for Your Fitness Business

From your website and socials to your front desk and classes, every interaction shapes how clients see your business—and that perception determines whether they book, come back, and refer their friends.

Download this interactive audit to evaluate three key stages of the client journey:

• Awareness: Can clients easily find and trust you?
• Conversion: Is the process seamless from interest to action?
• Loyalty: Are you keeping clients engaged over time?

After you've completed the audit, you'll know where you can improve and how Mindbody can help.