All-in-one sports facility software

Sports facility software is a digital tool that empowers sports center owners and coaches to manage their businesses efficiently and create amazing experiences for athletes. Whether you’re looking to streamline scheduling, power up your payments, reach new clients, or simplify any of your other admin tasks, sports facility software can help you save time and build your community. Plus, it’s designed to help sports facilities scale, so you’ll always have the resources and tools you need to grow when you’re ready.   

While there are plenty of choices for sports facilities, the best sports facility software options often have features that help keep athletes connected to your business. These solutions can send automated marketing emails and texts to the right client, launch a branded mobile app for your facility, manage review and referral programs, support unique membership programs, and more. The software will keep your brand top of mind for your athletes, and it’ll free up coaches on the fields and courts to focus on the training at hand. The number of features that come with sports facility software depends on the package, so check out the fitness pricing page or talk with a rep to find the package that’s best for your sports center. 

Sports facility software makes scheduling simple for clients and organized for coaches, and gives athletes more ways than ever to book with your business. With the software, you'll be able to place a branded schedule widget directly on your website and personalize it with your brand’s look and colors. Clients can view your classes and sessions, book and pay for sessions, request open time slots, and join waitlists, and your schedule updates automatically in real time. The sports facility scheduling software also empowers coaches to view and update their schedules themselves—online or from a mobile business app. Sports facility software even gives your center the power to list your training sessions on the Mindbody app, introducing your brand to millions of wellness seekers and aspiring athletes browsing through the world’s largest wellness consumer network.

Sports facility scheduling software can also give you the tools to launch your own branded mobile app so athletes can book training, connect with your services, and experience your facility in a whole new way. They’ll be able to access your facility’s schedule and interact with your business directly from their phones, and you’ll enjoy increased client retention, engagement, and spending. In your sports facility’s app, you can send deals and events announcements, class cancellation notices, and even “we miss you” messages, so clients are always connected to your facility. They can even check their payment balances and sessions remaining, manage their spots on waitlists, pre-pay for classes, and more—all from the app. The best part? It’s simple to get the app up and running. We’ll develop it using your colors, logo, and branding, you’ll give feedback along the way, and we’ll help you list it on the Android and iOS app stores. 

Managing a busy sports center is no small feat, but sports facility software can help keep clients happy and staff coordinated. In the software, all of your athletes’ most important client details are organized into client profiles, making preferences, payment info, and service history always just a few clicks away. The software will also uplevel your coaches’ customer service game by pinging them with instant notifications about their clients before their sessions—first visits, birthdays, positive or negative balances, and more. Clients will even be able to log in and update their accounts in the sports facility software, saving you time on the little details. 

Sports facility management software also gives you everything you need to run your team, all in a user-friendly interface. Tracking hours and managing payroll is a breeze, as the software clocks in staff, tracks hours, and calculates pay, tips, and commissions. The sports facility software also integrates the payroll partner ADP, so keeping your staff paid is seamless and exact. You can set roles and responsibilities from the staff permissions screen, so all sensitive details stay private and coaches have access to the tools they need to succeed. The software even has the power to automate coach substitutions when someone is out, avoiding class cancellations and saving you the unnecessary stress of finding a replacement.  

There are a few packages offered by Mindbody for sports facility software, and the number of features ranges depending on the chosen package. There’s a solution for sports facilities that want only the basic starter tools and an option that brings everything Mindbody software has to offer to your business, as well as a few packages in between. You can also bundle your sports facility software with add-ons to support any business need, from live-streaming and video-on-demand class support with the Virtual Wellness Platform to the artificial intelligence of our Messenger^[ai] front desk receptionist. To learn more about pricing and packaging, please visit the fitness pricing page.

Memberships are an important part of your sports facility because of the deeper client relationships they create, and sports facility software is built to make the process as seamless as possible for both business owners and athletes. Keeping recurring revenue rolling in is an important part of your sports facility’s success, so the software makes membership autopayments easy to set up and attached to each client’s profile. For expiring cards, the software’s Card Updater feature automatically updates expiring cards on file, so your coaches can focus on training instead of tracking down new payment details. The sports facility software can configure your memberships to offer additional custom, members-only discounts and booking privileges to reward loyal clients. And if an unsubscribed customer’s intro offer is ending, the club software even knows to notify coaches that it’s time to pitch a membership. Features related to memberships can vary by sports facility software package, so talk with a rep to get the package that’s right for your sports center.

Yes, sports facility software supports integrated payments, so your point of sale is run by the same software that powers your business. Whether clients want to pay online, on mobile, or at the front desk, your sports facility software runs every transaction through a single location, making all of your admin processes easier. With the right POS hardware, you can accept payments anywhere in your sports facility using the Mindbody business app, or you can use a stored card linked to a client profile for contactless checkout. The software gives you easy access to every client’s payment history, and you’ll be able to track your revenue with user-friendly reports and quickly spot trends in your sales figures. Plus, all of your transactions, client cards, and payments details are stored securely in the sports facility software at the highest industry standard, PCI Level 1.

Getting a steady stream of new athletes into your training sessions is a great way to ensure a healthy business, and sports facility software has tools designed to help you acquire new clients and keep them coming back for more. To bring in more customers, your sports facility software lets you opt in to listing your classes on the Mindbody app, so you can promote training sessions with your coaches to millions of potential new members. To help your listings stand out, you can use intro offers to motivate athletes to try your facility or last-minute deals to make sure all of your training sessions are full.

Once they’ve joined one of your classes, you can keep clients coming back with automated campaigns in your sports facility software. To start, the program can automatically send email and text messages to motivate first-timers to return to your sessions, convert new athletes into members, and keep members loyal with just the right rewards. The sports facility software creates smart contact lists based on client info and visit and purchase history to build segmented audiences for your automated messages, so you can always send the perfect offer to the right athlete. Your software can even run review and referral programs that encourage happy clients to leave feedback and recommend your facility to their family, friends, and teammates on the court or field.