Rated 5 out of 5 by SBGann Great for tracking attendance
Great product, easy to use and any problems quickly solved with excellent customer service.
March 13, 2014
Rated 5 out of 5 by DThunder a must have
I was very resistant to using computer billing then I gave Mind Body a try and I don't know why I didn't use it sooner. It easy to learn and the staff is very helpful
do yourself and your business a favor and get on board
October 25, 2013
Rated 5 out of 5 by Randy Welcome Addition
Mind Body Online is a great product that has helped my business run smoothly and more organized. It continues to improve over time instead of staying the same. I can't compliment them enough on continuing to improve the product, offer more features, and provide excellent customer service. I feel like I am getting my money's worth with this product and look forward to seeing where they improve next.
May 10, 2013
Rated 4 out of 5 by aphifer81 This product has been a cost effective way for our business to manage and grow our client database.
MindBody has made it an easy choice when it comes to member management solutions. With great customer service, low prices and an ever evolving product we are pleased to have made the switch from another provider. We have been happy with the changes MB has made to its product and look forward to future enhancements!
May 8, 2013
Rated 5 out of 5 by GMurphNC Smart, sophisticated, yet simple to use - a true game-changer
I'm the sole proprietor of a health, wellness and martial arts instruction business based in Raleigh, North Carolina. After three years in business, I was having trouble with customer recruitment and retention, and the billing/processing company I was working with did little to justify their fees. In short, administering the customer database and finances had become a massive headache. I couldn't afford to hire anyone to help, but I knew something had to change.
So 12 months ago, after a brief conversation with a very helpful representative, I signed up for MindBody - hoping to increase my customer base and profit margins, and decrease the stress and hassle of day-to-day administration. I can honestly say it was one of the best decisions I have ever made.
From the outset, the MindBody service has consistently exceeded my expectations. During the setup phase, my dedicated MindBody trainer was friendly, patient and relentlessly helpful. Within a few weeks, the software was tailored to my multi-location setup, and all major services and products were ready for sale and processing.
Having one place to process client memberships, workshops and product sales simplified the payment process enormously. It brought immediate relief for me, and immediate praise and appreciation from my clients. As a result, I doubled my client base, closed more sales, and made workshop sales a key part of my monthly revenue. This alone took my business from a part-time endeavour that was barely making profit to a self-sustaining business with substantial profit margins.
Thanks to MindBody, my wife was able to quit her job and become a full-time mom to our 5-month old son, Sean. She now works a few hours a week - and only because she wants to; not because she needs to. As you might imagine, this has made a huge difference to our quality of life. It replaced stress, hassle and daycare expenses with freedom, balance and new business opportunities.
One year on, I'm still adding new services, and learning how to use MindBody in new ways to assess and improve my business. I cannot recommend this service highly enough. MindBody delivers on its promises, and then some. A rare thing in today's business world.
May 8, 2013
Rated 5 out of 5 by Skysbad Superior Product
We were a frustrated champions way customer for years until we discovered Mind Body at the MAIA Super Show in Las Vegas. The transition was excellent, the staff was more than accommodating and the training guides and help information is unbelievable, We couldn't believe how easy everything was.We also love the fact that Mind Body is constantly improving the applications and software. I would definitely recommend to anyone that has a business that is applicable to the software! Big Fan!
May 7, 2013
Rated 4 out of 5 by HeatherDMA Love MindBody!
Mindbody has taken a lot of work off of our shoulders. We have had automated billing for almost two years now, (we had a different company doing our billing before, but they were not great). We love being in charge of our own billing and allowing our students to sign up for their classes online.
May 7, 2013
Rated 5 out of 5 by Ninjagirl24 We made the switch to MindBody with some hesitation, because previous changes to software had been so difficult, but the support was phenomenal!
MindBody has been a huge benefit to my business because I reduced my billing fees substantially and the software is easy to use and practical. As a martial arts school owner, there are a few reports that I would like to have more accessible; but when I've made suggestions, MindBody has actually responded and written them into the program!
I've found the staff to be extremely helpful and courteous - even when I was upset about funds not being accessible, etc. (Before we switched to their billing company)
I would highly recommend this to any martial arts school, yoga or Pilates studio - really any service based business.
May 6, 2013