What is salon scheduling software?
Online salon scheduling and management software allows clients to book appointments and choose services from home or on the go from any mobile device. This organized scheduling system provides clients with a stress-free booking experience and lets salon employees spend more time catering to clients currently in their chair. It’s the first step in ensuring your clients have a positive experience from the moment they make their appointment till they walk out of your door.
How can scheduling software help my staff?
With salon scheduling software, employees can spend less time on the phone booking appointments and more time tending to their clients. It eliminates the need to place potential clients on hold to greet walk-ins or pause providing in-salon services to check availability and answer appointment questions over the phone. You can also say goodbye to calling clients to confirm appointments as clients can confirm their appointments online as the date approaches.
What are the benefits of online salon scheduling?
A visit to a salon is an experience of pampering and self-care that should begin before the client arrives. With online salon scheduling, clients can choose the services they want (hair, nails, makeovers, etc.) from available appointment dates and times, and navigate potential conflicts in their schedule without having to pick up the phone.
Stronger client connections
When clients create an online account to schedule services, they’re also providing you with their self-care needs and concerns. You’ll be able to anticipate when clients need to return for touch-up hair care or nail services, or when they’ll require appointments for upcoming special occasions. Not only will this help you become more in tune with your clients’ needs, but you’ll be able to forecast your business requirements (staffing, products, revenue, etc.) as well.
Use salon management software to create custom emails alerting clients to upcoming membership incentives, sales, promotions, and other special events. These emails are designed around targeted campaigns that will increase member engagement and promote future visits.
Most potential clients find salon services online via search engines, or social media platforms and service rating apps like Facebook and Yelp. With online salon scheduling software, clients can book their appointments through those sites as well, making it that much easier for them to choose your service over others.
Easy payment processing
Every client’s visit will end on a high note with a checkout process made quick and easy by salon management software. Clients are more likely to be repeat customers when you’ve made it simple to do business with you.
Online salon management software does more than make your clients’ lives easier, it also alleviates the day-to-day stress of managing employee schedules, inventory, and any other business aspect typically handled with pen and paper.
Take your salon’s booking experience to the next level
With scheduling software that's convenient for clients and helpful for staff.
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