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Product Updates

Key releases, enhancements, and insights—all in one place.

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January 2025

Filter leads more easily by channel

Ultimate Ultimate Plus Appointment-based Class-based Enterprise Lead Management
With this update, you can quickly locate your leads by specific channels, then personalize how you engage with them. Streamline follow-ups, boost conversion rates, and improve your lead segmentation for more precise sales and marketing efforts.

Improve discoverability for new clients on the Mindbody app

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Mindbody App

The odds of clients finding your business on the Mindbody app are now better than ever—we've added 23 new subcategories for your classes and appointments. This update offers more precise classification of offerings that didn't previously fit into the available tags.

Simplify contracts with automated pre-sale adjustments

Starter Accelerate Ultimate Ultimate Plus Class-based Contracts & Packages

Easily manage pre-sale contracts for your new studio or class. Save time managing flexible or unspecified future start dates with this new automation. If you update a pre-sales contract start date, we'll automatically update your autopay schedules, then notify your clients for you!

Book faster with an enhanced API endpoint

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

A new enhancement has been added to the Get Bookable Items endpoint, allowing developers and customers to access staff and resource availability in a single request. This simplifies the booking process, reducing system load and delivering a smoother experience for your clients.

December 2024

More accurate webhooks

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

The new clientMembershipAssignment.cancelled webhook event is triggered when a client membership sale is voided, keeping businesses up to date with real-time client membership changes for better management and reporting.

The client.updated webhook event now tracks when relationships are added or removed from client profiles, providing greater accuracy and visibility for client management.

Save time with bulk appointment booking

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

The new AddMultipleAppointments endpoint allows developers to book multiple appointments in a single request, reducing integration complexity and improving efficiency. Each appointment is processed individually, making sure that bookings are successful even if one request fails.

Navigate settings page more easily

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Platform & Security

The settings page has been redesigned with a clean, modern layout, making it easier and more enjoyable to use. Links are now categorized, consolidated, and paired with descriptions for added context and clarity.

Simplify class spot reservations

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

A new autoAssignSpot parameter eliminates the need to manually select the number of spots for class reservations. This update makes the booking experience faster and smoother for clients who prefer automatic spot assignments. With the new autoConfirm parameter, the class spot is automatically confirmed, without the need to call the /confirm endpoint.

Enhanced client navigation and usability on the Mindbody app

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Mindbody App

Get more client interaction with the new UI/UX on the Mindbody app's browser version. With a polished, consistent layout, users can navigate and access features more easily. This update focuses on enhancing visual appeal and usability to create an improved experience.

Add notes to class schedules

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

Customers can now add notes to class instances of the schedules, making it easier to manage high-volume bookings or themed events. This capability is accessible through a Public API endpoint, exposing ClassNotes in the GetClasses response, allowing notes to be updated and retrieved with existing schedule data.