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Mindbody on-demand webinar

Creating an Exceptional Customer Experience for Your Salon or Spa

Thursday, May 19, 2022

9:30 AM PDT

Duration: 45 minutes, including Q&A

Giving your clients an exceptional experience is essential for your business. Whether it’s their first visit or hundredth time seeing you, you want to be sure to give them a reason to come back.  

This session explores the components of a 360-degree approach within every step of the client journey. We’ll discuss how strong relationships help you create committed brand ambassadors—and long-term sustainability for your business.  

We'll cover how to:

  • Invest in your clients 

  • Use the 5 pillars of customer service 

  • Embrace feedback 

  • Leverage your customer relationship management (CRM) to enhance client experiences 

Watch on demand

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