Mindbody on-demand webinar
Creating an Exceptional Customer Experience for Your Fitness or Wellness Business
Wednesday, May 18, 2022
9:30 AM PDT
Duration: 45 minutes, including Q&A
Creating memorable experiences for every client who walks through your door is an integral part of ensuring stability for your business. Whether they’re a familiar face or a brand new one, you want to be sure everyone feels excited about coming back.
In this session, we’ll examine the components of a 360-degree approach to customer care, and how to apply them to every touchpoint in your business. By building strong relationships you’ll create committed brand ambassadors—and find long-term sustainability for your business.
We'll cover how to:
Invest in your clients
Utilize the 5 pillars of customer service
Leverage your CRM to enhance client experiences
Watch on demand
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