Best Practices in Collection Strategies

The heart of business is connecting with your customers—and great connections start with a strong back office. We’ll explore management by objectives (MBO), preferred collections, and billing vendors for a more hands-off approach, so you can focus on serving your customers and growing your business.

We’ll cover:

• How collections can strengthen your back office
• How first- and third-party billing work (both independently and together)
• Dealing with chargebacks
• How to step away from back-office processes