Introducing AI Insights: Turn Business Data into New Opportunities and Faster Action

AI Insights is a suite of intelligent tools powered by Playlist and built directly into Mindbody's Analytics dashboard. It analyzes your business performance and identifies the clients, trends, and opportunities that need your attention, then translates that into clear next steps.

AI Insights runs on the business data already in your Mindbody account. Think of it as a data analyst on your team who works around the clock focused on your business.

AI Insights includes:

• Weekly performance summaries. A recurring, plain-language summary of your business performance, including what changed and why, delivered to your inbox. Find it in the Weekly AI Insights dashboard of your Analytics tab, where you can opt in to Send Now or Manage Schedule from the top right of your screen.
• Clients at Risk. Predicts clients who are most likely to stop visiting and the revenue at risk if you lose them, so you can reach out before you lose the relationship. Customers using Clients at Risk see a 19% higher client rebooking rate than those that don't.* You'll find it on your Mindbody homepage.
• Big Spenders. Predicts clients who are likely to spend more, so you can prioritize the relationships with the most growth potential. Like Clients at Risk, it's available on your Mindbody homepage.
• Built-in outreach tools. Turn any insight into action with targeted client lists and, where available, a direct connection to Mindbody's email & text marketing platform with the Ultimate package.
• Comparative Analytics. Comparative Analytics is set to be informed by anonymized data from more than 110,000 venues across Playlist's brand portfolio, so you can see where you stack up against similar businesses.** The Comparative Analytics dashboard can be found on your Analytics tab.

Unlike standard reporting, AI Insights interprets the data, adds context, and points to where your attention will have the most impact.

*Based on Mindbody data reflecting the average relative lift from January 1 through August 27, 2026. No guarantees. Results vary.

**Comparative Analytics is available on Accelerate and Ultimate plans.

Smarter insights, without more work

Making sense of business data has traditionally taken a data analyst, or at least the time to act like one. Playlist is changing that. It's the platform behind Mindbody's newest intelligent tools, built to take on that hard work for you and turn it into something anyone running a business can use.

AI Insights, powered by Playlist, surfaces what matters most, whether that's a shift in performance, a client relationship worth a second look, or a chance to grow, without asking you to spend extra time in reports.

While the analytics experience will remain fully native to Mindbody, you'll see a "Powered by Playlist" mark identifying features that are part of the AI Insights suite. When you see this mark, you're using one of these smarter, built-in capabilities, powered by Playlist's vast data scale and seamlessly integrated into the Mindbody software you already use.

See what your business is telling you

With AI Insights, Mindbody is bringing sophisticated business intelligence to every studio, gym, salon, and spa operator, making it easier to spend less time interpreting data and more time acting on it—because having the data is only the beginning. What matters is knowing what to do with it and having the insights to know what to do next.

And there's more on the way. Mindbody's upcoming Forecasted Revenue dashboard will use machine learning to project where your month is tracking against your goals before it closes, and conversational analytics will let you ask the Mindbody AI Assistant plain-language questions about your business and land directly on the dashboard with your answer.