Use Social Media To Keep Your Customers Engaged

This post is sponsored by Perkville. Perkville is the leading retention and referral solution for MINDBODY businesses.

Looking for a cost-effective way to let potential customers know about your business? While social media can be a powerful tool, it’s not always easy to get your customers to share how much they love your product or service. Follow these steps to get your customers to engage with you.

  • Create a unique hashtag

    In a world where every brand has a hashtag, it’s important that yours stand out. Create a hashtag that includes your business name or a phrase unique to your business. Be sure to check to make sure that no one else is using your ideal hashtag before you start promoting it.

  • Recognize and share your engaged clientele

    Once you have a hashtag, be sure to repost and share posts from your engaged clientele. Highlighting your customer base on your social media accounts not only helps you recognize and reward your customers, but also encourages other members to do the same.

  • Incentivize your client base

    If you have a Perkville rewards program, be sure to give customers points for sharing their experience on Facebook or Twitter.

If you’re interested in increasing social engagement, Perkville just released a new Facebook Photo Campaign feature. Starting today, businesses can give customers points for sharing photos that highlight the value of their product or service. For example, a yoga studio could prompt its customers to show off their best yoga pose. Setting up a campaign only takes a few minutes: all you have to do is set the value of the points and your customers earn them by sharing photos on Facebook with a custom hashtag.

Chat with a Perkville retention expert today to learn more about the Facebook Photo Campaign feature

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