The MINDBODY Blog

In today’s market, it’s more likely than not that you have at least one person in each of your classes who paid a drop-in or dynamic price or booked through a third-party aggregator. But how do you move from a match on an app to an exclusive relationship?

Making a great impression when customers come to your studio is what you know best.

Walking into a salon for the first time can be an intimidating experience. New clients may not have ever met their stylist before and may have even selected them from a headshot and bio on a website. Since the first visit is vital to your salon’s reputation, it’s important to have buy-in from your staff to creating a welcoming and positive atmosphere.