Mindbody Website Builder
Frequently asked questions
Customer Experience
- How do I know if I qualify for this service?
We are able to offer this website service to all current U.S. Mindbody customers, unless you provide prenatal, children’s, or medical services.
- Is there a cost for my website?
No. Your website is completely free as long as you remain a Mindbody customer. There are no ongoing costs.
- What does the website include?
A fully built, modern, mobile-friendly website with embedded Mindbody widgets—optimized to convert visitors into bookings. Your schedule, services, and staff info flow directly from your Mindbody account.
- What is not included?
We are not able to offer full design freedom or fully bespoke website at this time. Features like animations and videos are not available.
- What if I want to make changes to my website?
You can submit feedback and we'll work with you to get it right. After the initial launch, updates are available once per quarter unless it's a business-critical change. Changes to things like staff and schedules can be managed directly inside Mindbody and will automatically update on your website.
- What if I leave Mindbody?
Since Mindbody designed, developed, and purchased the domain for the website, it is considered Mindbody property. If you own your domain separately, you will of course continue to own it, but the website design will stay with Mindbody. This is similar to other platforms that provide websites as part of their service.
- Can I directly edit my website?
Not at this time, but we are actively exploring self-service editing capabilities for the future. In the meantime, you can request changes with your Mindbody POC—you can submit up to two rounds of changes before your site goes live, and one design change request per quarter after launch. We will be able to update any business critical changes as requested. Please try to consolidate your requests in one doc or one email to the reps.
- Are there demo sites I can look at?
Yes! Here are a few examples of websites we've built:
About the Website
- Are the websites SEO optimized?
Yes — basic SEO optimizations are included by default: meta tags, structured data for your business type, semantic HTML, image alt text, and lazy loading. Your site is also set up to be indexed by all major search engines like Google and Bing.
- Can I use a domain I already own?
Yes! You'll need to configure it through your domain provider. Please reach out to us for step-by-step instructions.
- What information do you need to get started?
At minimum, we need your business name, address, and phone number. It's also helpful to share any social media pages or existing online presence you may have.