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Mindbody on-demand webinar

How to Make Your Customer Experience a Competitive Advantage

Duration: 45 minutes, including Q&A

Talking to your clients, consistently and effectively, will help you to make them feel valued. It'll also help you to turn them into ambassadors for you brand and increase your reach. With that in mind, you'll learn how to better communicate with and retain your customers in this webinar. 

Listen360 will discuss: 

  • How to use client feedback to achieve sustainable growth and long-term profitability.
  • The one number thing you need to know in order to grow.
  • Actionable steps to increase retention in your business today.

Zipwhip will discuss: 

  • Create automated wait list notifications to make sure your clients get every opportunity to attend popular classes.
  • Set up automated class/appointment reminders so clients never forget about their sessions.
  • Use Zipwhip's Browser Extension to send personal check-ins, re-energize disengaged members, and add efficiency to your workflow.

Presented by:

Listen360

Mindbody Partner

Listen360 is a powerful, automated customer listening solution that automatically gets member feedback for your studio, club or gym. Listen360 is the easiest way to get more feedback, testimonials and online reviews.

Zipwhip

Zipwhip

Zipwhip

Zipwhip's goal is to make texting with businesses as natural as it is with family and friends. Reach customers faster using Zipwhip's texting-for-business software and API solutions. Send and receive text messages on your computer using your existing business phone number.