Mindbody Case Study

Takamichi Hair + Bowtie

A woman after a hair appointment at Takamichi salon

Case Study

Takamichi Hair + Bowtie

Maintaining a personal touch has always been the Takamichi Hair philosophy.

In the booth, the New York salon uses the lifestyle and personality of the customer to tailor each haircut.This focus on the customer experience extends to the phone when a customer calls into the salon.

But what happens when stylists are busy, and the front desk is closed?

How are customers going to get the same personal touch that they expect?

A woman after a hair appointment at Takamichi salon

Case Study

Takamichi Hair + Bowtie
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