The moment a fresh face walks through your doors, they feel immediately welcomed and cared for by your front-desk team and providers. After their service, they leave feeling relaxed and confident.
You've dialed in the new client experience inside your salon, spa, or wellness business. What's next?
If you don't follow up with every first-time guest, you miss out on opportunities to grow your client list and revenue. Bottom line: Follow-up touchpoints make all the difference.
Download this workbook to learn how to:
- Evaluate how well you retain new clients today (all thanks to Mindbody's First Visit report)
- Craft follow-up texts and emails that convert
- Improve and automate your retention strategy
- And so much more