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Mindbody on-demand webinar

Creating an Exceptional Customer Experience for Your Salon or Spa

Duration: 45 minutes, including Q&A

Giving your clients an exceptional experience is essential for your business. Whether it's their first visit or hundredth time seeing you, you want to be sure to give them a reason to come back.  

This session explores the components of a 360-degree approach within every step of the client journey. We'll discuss how strong relationships help you create committed brand ambassadors-and long-term sustainability for your business.  

We'll cover how to:

  • Invest in your clients 

  • Use the 5 pillars of customer service 

  • Embrace feedback 

  • Leverage your customer relationship management (CRM) to enhance client experiences 

Presented by:

KK Hart

KK Hart

Mindbody-Certified Business Consultant

As an innovative, boutique company, KK and the team at Hart Marketing & Communications develop, design, and execute marketing, sales, and creative services in partnership with our clients. Whether you're a startup or an established business, we help with client acquisition and retention through specializing in effective, ROI-driven strategies to help you reach your target client in person and online, positioning you for consistent and strategic KPI (key performance indicator) growth.

With a focus on providing comprehensive, full-service support that spans every need from sales, marketing, digital ads, website, PR/press, pricing, and software optimization-our entire goal is to add less to a busy business owner's to-do list, so you can enjoy the benefits of growing and scaling professionally...without losing your soul or burning out in the process personally! Snag a free strategy session at kkhart.com.

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