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Mindbody's entry-level plan starts at $79 USD/month (North America and Asia), with no fees for additional users, and gives small businesses the features and tools they need to run and grow. Other software providers like WellnessLiving and Vagaro may advertise lower entry prices, but they cap those prices at a single staff member. This means that for businesses with more than one staff member, or those planning to hire, this per-staff structure can make costs rise—exceeding Mindbody's total cost.
 

It's also worth noting that at the $79 entry price, Mindbody offers businesses a Customized Website. Providers like Glofox, Mangomint, and MarianaTek don't advertise a website solution, meaning extra cost and work to source one elsewhere. Providers that do offer websites, like WellnessLiving and Vagaro, charge significant extra monthly and setup fees on top of their base price.

If you choose to use Mindbody Payments, a payment processing rate plus a fixed fee of $0.10 to $0.30 (in North America and Asia) will apply per transaction. The rate varies based on whether the transaction is card-present or card-not-present, and by payment type used, which is standard across the payment industry.
 

Other management software providers charge fees on top of standard transaction rates. According to WellnessLiving's help center, they charge additional gateway, maintenance, and PCI compliance fees, while Arketa adds a flat platform fee per transaction in their entry tier.

For small businesses, Mindbody offers a complete and affordable solution at a new, lower price of $79 USD/month (North America and Asia).
 

Automated reminders and confirmations, late cancellation and no-show fees, and automatic membership renewals all work together to protect revenue that could otherwise be lost. Self-serve booking and integrated payments remove manual admin work, freeing up your time so you can focus on clients. Plus, a listing on the Mindbody app puts your business in front of 3M+ consumers already searching for services like yours.
 

Just as important: Mindbody has advanced tools that are built to scale with your business as it grows. You never have to migrate platforms, retrain staff, or rebuild your booking flow from scratch.

Mindbody is a good fit for beauty, fitness, and wellness businesses at three stages: small businesses and solo entrepreneurs that are looking for a complete system at an affordable price of $79 USD/month (in North America and Asia), growing businesses that want to attract and keep more clients, and multi-location businesses that need to run everything from one platform.
 

Mindbody may not be a fit for independent, one-person operators who rent time at a shared location and only need basic booking and payment solutions.

There's no onboarding fee on any Mindbody plan. Every customer gets dedicated one-on-one support for software setup, at no additional cost, so they're set up correctly for maximum growth.
 

Support doesn't stop once your business is live on Mindbody, either. Mindbody's AI Assistant provides instant, around-the-clock answers whenever you need them—no waiting on hold. If you'd rather learn at your pace, the Learning Center offers on-demand tutorials and trainings, and our support center has step-by-step instructions for every feature. Prefer to speak with a person to get support? You can also reach the Mindbody team by phone, chat, or email 24/7.

The Mindbody app is an exclusive marketplace available to Mindbody customers on all plans. The Mindbody app provides businesses with exposure and reach unmatched in wellness management software: a marketing channel seen by 3M+ consumers searching for fitness, beauty, and wellness services.
 

Listing your business on the Mindbody app is free. If an existing client books through the app, came through a tracked referral link, or identifies you as how they found your business, there's no fee for their booking. A fee applies only when the app delivers a client you wouldn't have received otherwise. The fee is 20%, capped at $30 USD (or 30 in local currency), and only on the first purchase for someone new to your business. Every booking after the first is commission-free. This is a fraction of what most businesses typically spend to acquire a new client through paid marketing, and unlike ad spend, you only pay when it results in a booked client.

No, Mindbody does not require you to use its payment processing, Mindbody Payments, to run your business on the software. You can use Mindbody with a third-party payment processor of your choice. Some promotional offers include Mindbody Payments as part of the package.
 

Mindbody Payments is available on every plan and runs inside the same system you already use to schedule, sell, and manage clients. A third-party processor means a separate login, separate reporting, and reconciling two sets of records at the end of the day. With Mindbody Payments, every sale, membership charge, and refund shows up in one place alongside the rest of your business data. Because payments are built in, clients can check out and save a card on file in one step, memberships bill automatically each cycle, and late-cancel and no-show fees are charged automatically under your cancellation policy.

All of Mindbody's plans include unlimited booking confirmations and reminders by email. On Accelerate plans and above, customers get unlimited booking confirmations and reminders by text and email. Want access to full email and text marketing campaigns? Mindbody's Ultimate plan includes automated email and text marketing, with a monthly text bundle. Need more? Additional texts are a fraction of a cent each (or local equivalent), so scaling your marketing efforts is predictable and affordable.

Mindbody doesn't charge a fee for additional users of the software. Unlike other wellness management providers, Mindbody customers get unlimited users per location in all plans. Subscription prices increase based on new locations, but not by adding new staff to existing locations.

Every Mindbody plan comes with hands-on 1:1 onboarding and 24/7 support built in, so businesses are never on their own. Beyond that, Mindbody helps your business grow in ways that go beyond what some platforms offer:
 

• Capital (available in the US, CA, UK, and AU): Get the funding your business needs with Mindbody Capital—fast, simple financing with pre-approved or pre-qualified offers in your software. Apply in a few clicks with no credit check and, if approved, receive funds within days. Eligibility is based on your performance on the Mindbody platform.
• Insurance (available in the US, excl. Alaska and Hawaii): Get connected to coverage built specifically for wellness businesses. Pay only for what you need, with tailored policies and comprehensive coverage so you can thrive without compromise.
• For larger or growing operations, Mindbody offers premium implementation, custom data conversion, and dedicated Technical Account Management. These are priced separately from your plan, so you only pay for what you add-on.

As a new Mindbody customer, your exact "go-live" timeline depends on a few things, like how quickly you can meet with us, share your setup details, and provide any data to migrate.
 

No matter your business size, Mindbody offers dedicated one-on-one sessions with an onboarding specialist to help set you up for success. Here's what Mindbody handles for you: software configuration based on your business needs, which includes data migration, tailored training sessions built around your day-to-day workflows, and access to self-serve tools like the Learning Center and AI Assistant, as well as webinars and training recordings you can revisit anytime.
 

Here's what your team handles: sharing your business basics (services/classes, pricing, and booking policies) so we can set up your software, providing client lists and any other data that needs to be transferred, and training your staff.

Your Mindbody contract depends on the specific plan and billing terms you signed up for, including any promotions applied. Cancellation is typically handled through your Mindbody account or through Customer Support and may require advance notice based on your agreement (for example, canceling before your next billing date).

Yes, switching to Mindbody is designed to be easy and seamless. We offer a data transfer service (fees may apply) that can move your existing setup, client information, and other data from your previous system, so you don't have to worry about manual data entry. Our team is here to help you every step of the way to ensure a smooth transition.

Yes, data security is a top priority at Mindbody. We employ numerous redundant data safety systems and follow strict PCI compliance procedures to ensure that all of our subscribers' data, including your clients' credit card information, receive rigorous, industry standard protection.