Here’s What’s Coming for Booker in 2022

Just like your salon or spa evolves, your software needs to adapt, too. That’s why the Booker team works hard to learn what’s important to our customers to better our software. We’ve been building new features and improving existing ones to help you run your business more efficiently.

Here’s what Booker customers can look forward to this year:

A smoother online booking experience for all

Online booking should be a breeze for all your clients. Now when you enable your setting that requires clients to provide a credit card while booking, it won’t prompt those who’ve already paid for services (through gift cards, series, or memberships) to input a card. This allows you to enforce your cancellation policy while maintaining a seamless booking experience for every client. 

Improved online credit card management

Eliminating failed payments is vital to your business. A simple way to avoid declined transactions is to give your customers the ability to update their credit card information on their own. This soon-to-be-released feature will be especially useful for your clients who know their credit card is expiring soon or for those who simply prefer to have a different card on file at your business.

Client forms are even better

Client forms will have more advanced features and flexibility. Today, they allow you to collect important information either for all services or specific categories of services. We heard from you that this wasn’t specific enough and that different services in the same category may require different information. For example, if you offer prenatal massages at your spa, you most likely need to ask more questions to ensure a safe and comfortable experience for your client. These enhanced client forms will help gather all the info your staff needs to prepare well before the client’s appointment.