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Messenger [ai]

6 Messenger[ai] Features to Help Set Your Fitness Business Up for Long-term Success

By Denise Prichard

September 27, 2023

The last year and a half has resulted in various challenges for business owners––a unique one being finding and retaining talented staff. As a result, your front desk may be less efficient than it used to be or left unattended altogether.

Luckily, tools like Messenger[ai] are there to support fitness businesses like yours by automating tasks, taking care of missed calls, and simplifying your staff's everyday workload.

Ready to use Messenger[ai] to its fullest potential? Let’s dive in.

1. Web chat

In addition to being a texting solution, Messenger[ai] serves as a web chatbot that can respond to customers around the clock. When a current or prospective customer has a question, the bot answers instantly. If it doesn’t know the answer, it collects their information and prompts your team to text back later.

2. Sales automation

Messenger[ai] is also able to sell packages and memberships over text. The bot can handle transactions without human intervention, which frees up time for you and your staff. 

3. Conversational booking

Your AI offers conversational booking for classes and appointments. This gives customers a frictionless booking experience through text––which helps get rid of another time-consuming task on your agenda.

4. Missed call text

Whether you’re busy or away, your AI assistant can handle the phone. When a phone call is missed, Messenger[ai] responds immediately with a text. This ensures you never miss the opportunity to book a new customer. In fact, your AI is three times more likely to get a response from your customers than asking them to leave a voicemail.

5. FAQs

It's important to answer frequently asked questions, although it can be a tedious task. Messenger[ai] has you covered with pre-programmed responses. That way, your staff can focus less on answering questions over the phone and more on what matters most—providing a seamless, in-person experience. 

6. Contactless check-in

Contactless check-in via text allows for ultimate convenience and safety. It’s simple for clients and frees up your staff, too. 

Who would’ve thought fitness and artificial intelligence would work together so seamlessly? We’d like to thank rapidly evolving technology for that.

No matter what your staffing situation is, an AI front desk can help. Download our guide to learn more.

Interested in learning more about Messenger[ai]?

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About the author:

Denise Prichard

Manager, Marketing Content and Certified Yoga Instructor (RYT-200)


Denise Prichard is a certified yoga instructor (RYT-200) and an experienced content marketing professional with a penchant for writing compelling copy within the fitness, wellness, and beauty industries. When she isn't writing or editing, you can find her teaching yoga classes, pedaling her heart out at a spin class, or hanging out with her rescue pups. She currently serves as the marketing content manager for Mindbody.


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