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Product Updates

Key releases, enhancements, and insights—all in one place.

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December 2024

Enhanced client navigation and usability on the Mindbody app

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Mindbody App

Get more client interaction with the new UI/UX on the Mindbody app's browser version. With a polished, consistent layout, users can navigate and access features more easily. This update focuses on enhancing visual appeal and usability to create an improved experience.

Modernized client schedule page

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Client Management

We've made it easier to navigate your clients' schedule page with a sleek new look and added filters. Sort information by date, time, and location, or create a custom view by resizing columns. Plus, even more updates are on the way!

Check intro offer information on lead cards

Ultimate Ultimate Plus Appointment-based Class-based Enterprise Lead Management
Client intro offers are now displayed right on the lead card, eliminating the need to navigate multiple screens. This update saves time and streamlines lead management by making important details more accessible.

Streamline multiple class waitlists with SMS

Starter Accelerate Ultimate Ultimate Plus Class-based Scheduling

Our enhanced SMS support allows clients on multiple waitlists to choose which class they want to claim and which they wish to cancel. This update streamlines waitlist management, reduces booking conflicts and no-shows, and gives clients the flexibility to choose their preferred class.

Easily contact leads with VoIP

Ultimate Ultimate Plus Appointment-based Class-based Enterprise Lead Management
Call workflows just got simpler. Now, when you click a phone number on a lead card, you can choose your preferred VoIP app and save time by calling prospects directly. This update also allows CTAs to open other Mindbody pages in the same tab, streamlining navigation.

Simpler sign-up and verification for new clients

Accelerate Starter Ultimate Ultimate Plus Appointment-based Class-based Enterprise Client Management
Account verification is now faster and easier than ever, with industry-standard security. Instead of email links, new clients can verify their accounts with a quick 6-digit passcode—helping them get started in no time!

Improved public API capabilities

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

The POST ReturnSale endpoint has been enhanced to allow sales returns as account credit, supporting a wider range of payment types beyond the "Comp" method.

The GET Products endpoint now includes a secondary category parameter, available as both a filter and a response property. This facilitates more detailed product categorization and sales configuration.

The POST CheckoutShoppingCart endpoint now accepts a notes field for product sales. This freeform string (up to 255 characters) allows customers to include additional information related to sold products.

Note: Adoption by external partners/integrators required

Enhance your Facebook integration

Ultimate Ultimate Plus Appointment-based Class-based Enterprise Lead Management
You no longer need to manage separate Facebook pages for each location. Save time and gain more control over Facebook ad campaigns by linking a single Facebook page to one or multiple studios, seamlessly routing leads to the right location.

Accept contactless payments from your phone

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Payments & POS Hardware

With Tap to Pay on iPhone and Android, payments are now more convenient—no hardware needed. You and your staff can accept contactless payments right on a phone using the Mindbody Business app.

November 2024

Localized payment options now available in Europe

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Payments & POS Hardware

European customers now have the convenience of paying with local options like Klarna, Bancontact and for a seamless, region-specific checkout experience.

Previously, these clients were limited to globally adopted methods like Apple Pay, which aren't always preferred in local markets. Now, clients in Sweden, Belgium, and Switzerland can choose their favorite local payment method at checkout. Empower your clients with an easier and more familiar secure payment experience.