Mindbody: A UI/UX Built for Today’s Modern Workflows

When you're running a fitness, wellness, or beauty business, speed matters. So does clarity. If your software slows you down, adds extra steps, or forces staff to "figure it out," it becomes one more thing working against you.

That's where the misconception comes in.

You may have heard—or even experienced—the objection: Mindbody's interface is complex, clunky, and unintuitive.

But the Mindbody businesses use today isn't the Mindbody of years past.

We're constantly improving Mindbody's user interface with one clear goal: a better customer experience for businesses and their clients. Recent updates are built around real, day-to-day workflows, with fewer clicks, clearer actions, and tools that make booking, scheduling, payments, and reporting easier.

Keep reading to explore some of Mindbody's latest updates and how they're making everyday workflows faster, simpler, and easier to use.

Booking and scheduling that move at your pace

Booking and scheduling are some of the most common workflows in any fitness, wellness, or beauty business. It's also where poor design can slow teams down the most. Mindbody's latest booking and scheduling updates focus on speed, flexibility, and ease of use:

Book more in one go

With Mindbody, your clients can now book multiple services in one seamless experience. Instead of checking out multiple times, they can add several services (or book for dependents) all in a single, streamlined flow. The result is faster, easier booking for clients and higher revenue per visit for your business.

Manage appointments directly from your calendar

Mindbody now allows your staff to cancel appointments and send confirmation emails right from the calendar view. There's no need to switch screens or dig through menus. Fewer clicks mean faster daily management for staff, especially during busy hours.

Faster class sign-in on the Business app

The redesigned Class Sign-In page in the Mindbody Business app is built for peak moments, the high-traffic minutes before class starts when staff are checking in clients, answering questions, and keeping everything running smoothly. A modern, card-style layout highlights key client info, like visit milestones, membership tiers, birthdays, and missing details, all in one view for easy access. Larger touch targets and quick filters help staff move fast and stay focused on the class, without having to be glued to the screen.

Easier guest booking

Mindbody makes guest booking easier by allowing clients to book classes for friends and family directly from their branded app. Guests don't need separate accounts, and clients can use their own passes or guest passes. It's a simple way to reward loyalty and grow your community without adding complexity.

Add-ons and waitlists that protect revenue

Your clients can book appointment add-ons themselves through the Mindbody app or branded web tools without staff assistance. And with improved appointment waitlists, you can track requests, fill last-minute openings, and book clients the moment a spot opens up, all from the same page.

Payments that feel seamless, not stressful

Getting paid should be simple. 

Mindbody Payments is the easiest way to get paid—fully built into Mindbody so you can start accepting credit cards and popular payment methods right away. Everything works together in one place, keeping bookings, payments, and payouts simple and organized. Clients can check out their way, whether that's Apple Pay, Google Pay, or flexible options like Klarna. The result: a faster, more convenient checkout experience for clients and less time spent managing payments for you.

Reporting that’s easy to understand and easier to use

Powerful reporting doesn't need to feel overwhelming.

Mindbody's updated reporting and analytics feature, Analytics 2.0, brings your sales, visits, and membership data into one configurable dashboard, right inside the Mindbody platform. You can track monthly and yearly trends, compare locations, and filter reports to match how your business actually runs.

For businesses using Attentive, Mindbody's integrated SMS and email marketing tool, reporting goes even further. Improved email metrics deliver more accurate delivery counts, clearer contact management, and stronger filtering for audience targeting. You can also see exactly how much revenue and how many bookings come from Attentive messages—so you know what's working and where to focus next.

Mindbody offers powerful software that feels easy to use for both staff and clients

Mindbody is built to support complex businesses while keeping the experience simple and easy to use. We're always exploring new ways to improve workflows and enhance the experience for both businesses and their clients, making everyday actions faster, clearer, and more intuitive over time.