How Does ClassPass Work? Business Owners’ Questions Answered

For a lot of business owners, the announcement that Mindbody and ClassPass were joining forces was big news: the leading platform for wellness businesses joining with the leading platform for wellness consumers? Makes sense! For some others, there was another reaction: “Wait, what’s ClassPass?”

Maybe you’re a ClassPass pro. Maybe you’ve heard of it but aren’t quite sure what it does. Maybe you’re only learning about it...now. And that’s OK! Whatever your level of ClassPass comprehension, this info is for you.

What is ClassPass?

ClassPass is the leading fitness and wellness membership, connecting subscribers to a wide variety of fitness and wellness experiences like yoga, cycling, Pilates, barre, strength training, massage, acupuncture, facials, and haircuts.

How does ClassPass work?

ClassPass users select a membership plan and receive a monthly bank of credits that they can use to book fitness, beauty, and wellness experiences at participating businesses. The number of credits needed to book a class or service varies and is listed next to every class or service listing.

Why do classes and services have different credit values?

A number of factors go into determining credit value of a class or appointment, including time, popularity, studio equipment, genre, location, and amenities.

What cities does ClassPass operate in?

ClassPass is available in all 50 states and in 30 countries globally. You can search to see how many businesses have already joined ClassPass in your area.