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Product Updates

Key releases, enhancements, and insights—all in one place.

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February 2025

AI-powered appointment categorization

Starter Accelerate Ultimate Ultimate Plus Appointment-based Scheduling

Creating a new appointment service just got easier! Instead of manually selecting from 400+ subcategories, Mindbody now uses AI to assign the best fit based on the appointment name, business details, and past selections.

January 2025

Simplify contracts with automated pre-sale adjustments

Starter Accelerate Ultimate Ultimate Plus Class-based Contracts & Packages

Easily manage pre-sale contracts for your new studio or class. Save time managing flexible or unspecified future start dates with this new automation. If you update a pre-sales contract start date, we'll automatically update your autopay schedules, then notify your clients for you!

Book faster with an enhanced API endpoint

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

A new enhancement has been added to the Get Bookable Items endpoint, allowing developers and customers to access staff and resource availability in a single request. This simplifies the booking process, reducing system load and delivering a smoother experience for your clients.

Unlock deeper business insights with Analytics 2.0

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Reporting & Analytics

Welcome to a new era of business intelligence! Analytics 2.0 brings your sales, visits, and membership data together in one configurable dashboard—right in your existing software. Track monthly and yearly trends, compare locations, and filter data views to fit your unique business needs. Get ready to drive growth and optimize performance across all your locations.

To verify necessary permissions, check with your admin or update your settings.

Manage client progress with Progress Notes

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Business App

Whether in the office or on the move, you can now capture Progress Notes right in the Mindbody Business app. Simply open the appointment you want to update and scroll down to "Progress Notes" to start. Cut down on admin time and errors with notes on the fly.

Filter leads more easily by channel

Ultimate Ultimate Plus Appointment-based Class-based Enterprise Lead Management
With this update, you can quickly locate your leads by specific channels, then personalize how you engage with them. Streamline follow-ups, boost conversion rates, and improve your lead segmentation for more precise sales and marketing efforts.

Improve discoverability for new clients on the Mindbody app

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Mindbody App

The odds of clients finding your business on the Mindbody app are now better than ever—we've added 23 new subcategories for your classes and appointments. This update offers more precise classification of offerings that didn't previously fit into the available tags.

December 2024

Add notes to class schedules

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

Customers can now add notes to class instances of the schedules, making it easier to manage high-volume bookings or themed events. This capability is accessible through a Public API endpoint, exposing ClassNotes in the GetClasses response, allowing notes to be updated and retrieved with existing schedule data.

Enhance API workflow management with appointment requests

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

The updated AddAppointment endpoint introduces a new parameter for appointment requests, allowing appointments to be submitted as "requests" instead of waitlisting entries. This unlocks features like request visibility and flags, improving usability and workflow management for businesses that rely on requested appointments.

More accurate webhooks

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

The new clientMembershipAssignment.cancelled webhook event is triggered when a client membership sale is voided, keeping businesses up to date with real-time client membership changes for better management and reporting.

The client.updated webhook event now tracks when relationships are added or removed from client profiles, providing greater accuracy and visibility for client management.