Product Updates
Key releases, enhancements, and insights—all in one place.
April 2025
Make branded app push notifications more powerful by deep linking
With deep linking, businesses can now send targeted notifications that take clients directly to relevant pages in the app.
Whether it's reminding clients to book their next class, notifying them of a nearby location, or encouraging them to return with a promo or challenge, this update helps drive bookings, increase class attendance, and boost client retention. In return, you see higher revenue and build a stronger client relationship.
Interested in your own branded app? https://www.mindbodyonline.com/business/branded-app
March 2025
Webhooks enhancement for real-time arrivals data
The new clientArrival.created webhook event triggers real-time client check-ins, eliminating delays and improving data accuracy. This ensures seamless sync, greater efficiency, and a better experience for businesses and clients.
New sales pipeline triggers in Lead Management
It's easier than ever to make timely follow-ups with these new triggers. You can now automatically move leads across the sales pipeline based on key client milestones like class attendance or intro offer expiration.
Lead Management helps your team nurture clients through every stage.
Improved tagging for Lead Management
Rank upgrade alert on the Class Roster page
If you use progress tracking (formerly martial arts belt tracking), you can now view your client rankings right on the Business app, on the Class Roster page. See who's ready for the next level and keep your classes running smoothly-no reports needed.
Better email metrics and contact management
February 2025
Progress tracking now available on the sign-in page
No more running reports just to check client ranks! With this update, businesses using progress tracking (formerly martial arts belt tracking) can now view client ranking directly on the sign-in page, eliminating the need for extra admin work. Identify who's ready for the next level at a glance.
Clearer, more organized appointment notifications
Revamped, easier-to-use gift cards tab
We've improved the Payments/Gift Card tab with a quick search feature for prepaid gift cards-no more dropdowns. Enjoy a simpler retail flow, saving your staff time and reducing checkout friction.
AI-powered appointment categorization
Creating a new appointment service just got easier! Instead of manually selecting from 400+ subcategories, Mindbody now uses AI to assign the best fit based on the appointment name, business details, and past selections.