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Product Updates

Key releases, enhancements, and insights—all in one place.

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March 2025

Better email metrics and contact management

Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Marketing Tools
We've refined our email metrics for more accurate delivery counts, excluding invalid emails and unsubscribed recipients from the Sent count. Real deliveries remain unchanged. We also updated the contact list to include a dedicated Marketing Communications column, plus expanded filtering options to improve subscription management and audience targeting.

February 2025

Progress tracking now available on the sign-in page

Starter Accelerate Ultimate Ultimate Plus Class-based Client Management

No more running reports just to check client ranks! With this update, businesses using progress tracking (formerly martial arts belt tracking) can now view client ranking directly on the sign-in page, eliminating the need for extra admin work. Identify who's ready for the next level at a glance.

Clearer, more organized appointment notifications

Accelerate Starter Ultimate Ultimate Plus Appointment-based Scheduling
Take control over triggering notifications when booking and rescheduling appointments. Be confident your clients are receiving the right communication at the right time, even when add-ons or more than one service is included. Rather than getting multiple notifications, all services will be grouped into one, simple message to reflect their full schedule. This update helps reduce confusion, improve attendance, and minimize manual follow-up.

Revamped, easier-to-use gift cards tab

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Payments & POS Hardware

We've improved the Payments/Gift Card tab with a quick search feature for prepaid gift cards—no more dropdowns. Enjoy a simpler retail flow, saving your staff time and reducing checkout friction.

AI-powered appointment categorization

Starter Accelerate Ultimate Ultimate Plus Appointment-based Scheduling

Creating a new appointment service just got easier! Instead of manually selecting from 400+ subcategories, Mindbody now uses AI to assign the best fit based on the appointment name, business details, and past selections.

January 2025

Simplify contracts with automated pre-sale adjustments

Starter Accelerate Ultimate Ultimate Plus Class-based Contracts & Packages

Easily manage pre-sale contracts for your new studio or class. Save time managing flexible or unspecified future start dates with this new automation. If you update a pre-sales contract start date, we'll automatically update your autopay schedules, then notify your clients for you!

Book faster with an enhanced API endpoint

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise API

A new enhancement has been added to the Get Bookable Items endpoint, allowing developers and customers to access staff and resource availability in a single request. This simplifies the booking process, reducing system load and delivering a smoother experience for your clients.

Unlock deeper business insights with Analytics 2.0

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Reporting & Analytics

Welcome to a new era of business intelligence! Analytics 2.0 brings your sales, visits, and membership data together in one configurable dashboard—right in your existing software. Track monthly and yearly trends, compare locations, and filter data views to fit your unique business needs. Get ready to drive growth and optimize performance across all your locations.

To verify necessary permissions, check with your admin or update your settings.

Manage client progress with Progress Notes

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Business App

Whether in the office or on the move, you can now capture Progress Notes right in the Mindbody Business app. Simply open the appointment you want to update and scroll down to "Progress Notes" to start. Cut down on admin time and errors with notes on the fly.

Filter leads more easily by channel

Ultimate Ultimate Plus Appointment-based Class-based Enterprise Lead Management
With this update, you can quickly locate your leads by specific channels, then personalize how you engage with them. Streamline follow-ups, boost conversion rates, and improve your lead segmentation for more precise sales and marketing efforts.