Easy booking, any way your clients choose
On the Mindbody app
3M+ active consumers are on our Mindbody app, so why aren't you? It's the largest global wellness network for people searching for services like yours.
From our Affiliate Network
Expand your reach with our affiliates, including Google, automatically surfacing your listings straight from your main class and appointment schedule onto their sites.
Via your own custom app
With your brand on their phones, clients can book, buy, and receive push notifications and messages. You'll be accessible through iOS and Android, without the hassle.
Brand every step in your client experience
Built in web tools for a seamless booking flow
Modernize your site with power of widgets. These quick-to-set-up applications are mobile-friendly, endlessly customizable, and can be styled to match your brand. You can include class schedules, appointments, staff lists, and more, right on your hosted site.
Convenient pre-registration
New clients can create profiles and sign electronic waivers on your website or directly in the Mindbody app—and start enjoying your services the moment they walk in.
Selling wherever clients are
Clients want flexibility when it's time to pay, whether it's on their phones or at the front desk. Online checkout means they can pay from anywhere.
Empower visitors with Pick-a-Spot
Give clients more choices for classes
Create a personalized workout experience and streamline check-in by letting clients choose their spot before they arrive. Whether it’s their favorite bike or a place by the fan, give them the option to reserve it from your branded app or website.
Not all features are available in all regions or on all tiers. Quoted statistics are not guaranteed. Results vary.
Upgrade your brand with the client tools you need to thrive
Frequently asked questions
- How can clients discover and book my classes or appointments online on Mindbody?
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Clients can discover and book you online in these main places: the Mindbody app or your custom mobile app, booking widgets for your website, and search engines like Google. Here’s how each channel works:
- Mindbody app and branded mobile app: Clients can search for businesses or services, and book classes or appointments right from their phones.
- Website widgets: Clients can browse your schedule, sign in, and book instantly through booking widgets on your website.
- Search engines: Clients find you through Google or other search engines, click through to your booking experience, and reserve a spot online anytime.
- What options are available to create a branded booking experience with Mindbody?
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Mindbody tailors the booking experience to your brand in seamless ways. Your clients can book through:
- Your website: Clients can browse your schedule, sign in, and book instantly through widgets on your website.
- Your branded app: Clients can book through a mobile app that we build for you—customized with your logo, name, and vibe.
No matter the touchpoint, Mindbody helps you keep the booking experience polished with branded confirmations and reminders, so clients always know they’re booking with you.
- Can new clients register online and sign waivers through Mindbody before their first visit?
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Yes, new clients can register online and sign waivers digitally ahead of their visit. You can choose when waivers and forms show up, like during account setup, while booking/checking out, or before checking in. Once completed, forms are saved to the client's profile with a timestamp.
- Does Mindbody support waitlists, automated notifications, and real-time updates to clients?
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Yes, Mindbody supports waitlists, automated notifications, and real-time updates—so clients always know what’s happening and your schedule stays full. When a class or appointment opens, clients on the waitlist will automatically be notified—ensuring you don’t miss out on revenue.
- How does Pick-a-Spot work in Mindbody?
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Pick‑a‑Spot lets clients choose their exact spot in class when they book—like picking a bike, bench, or mat. Here’s how it works:
- Setup: You create the room layout and assign numbered spots.
- Booking: Clients see what’s open and select their spot.
- Check-in: Staff can quickly confirm who’s coming—and where they’re placed.
Pick-a-Spot allows for a smoother flow in the studio for you, and a personalized booking experience for your clients.
- How does Mindbody handle payments for online booking, in-app purchases, and front-desk sales?
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Clients can pay when they book online, staff can take payment on-site, and all purchases show up on the client profile and in your reporting. With Mindbody, sales, receipts, and client purchase history stay in sync.
Payment options you can offer (depends on your setup):
- Credit or debit cards
- Digital wallets/contactless (where supported)
- Gift cards, packages, and memberships
- On-file cards for faster checkout and fees like late cancels/no-shows (if you choose)
- Can clients leave and read reviews in the Mindbody app and does that help new clients find me?
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Yes, clients can read reviews in the Mindbody app, and positive reviews can help your business stand out to people searching. This is because reviews add social proof, which is key in turning a “maybe” into a new booking. New clients are more likely to book when they see real feedback, and a stronger reputation makes your business more competitive in search results.
- Can memberships, class packs, and introductory offers be configured in Mindbody?
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Yes, Mindbody lets you set up memberships, class packs, and intro offers in one system. Here’s how it’s kept simple:
- One checkout flow for memberships, packs, and promos.
- Auto-tracking for visits, balances, and expiration dates.
- Rules you control, like intro offers or package limits.
- Fewer manual fixes, because purchases and usage stay connected to booking and payments.