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Product Updates

Key releases, enhancements, and insights鈥攁ll in one place.

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May 2025

Easily view and sort purchases from the client profile

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Client Management

Now it's simpler to find what you need in your client's profile. Use filters like sale ID, sale date, and payment method to quickly sort purchases鈥攁nd adjust column sizes to customize your view.

Track your transactions interactively in Analytics 2.0

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Reporting & Analytics

The new Payments dashboard brings all your payment processing revenue data into one streamlined view. Sort by payment source and reconcile deposits鈥攓uickly and clearly. With smart filters and interactive charts, it's easier than ever to protect your bottom line.

Communicate contract discounts with confidence

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Contracts & Packages

It's now easier to show clients exactly what they're saving. When you sell a discounted contract, you can choose to display both the original and discounted prices in the contract terms鈥攎aking pricing crystal clear for clients.

This simple update helps build trust and avoids confusion at checkout.

Find and re-engage the right clients faster in Analytics 2.0

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Reporting & Analytics

The new Clients tab in Analytics 2.0 makes it easy to filter and segment your client list. Spot key milestones, bring back lapsed visitors, and flag clients at risk of churning鈥攁ll in a few clicks. Build stronger relationships and improve retention without the extra work.

Efficiently manage your products

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Inventory & Retail

The new Retail Products Overview is faster, cleaner, and designed for how you actually work. We fixed bugs, sped up load times, added pagination and bulk saving, and made filters easier to use. Now, you can see product groups and variants in one view鈥攏o more endless clicking. It's a smoother, more reliable way to manage retail, with more improvements coming soon.

April 2025

Take control of unpaid reservations from your class waitlists

Starter Accelerate Ultimate Ultimate Plus Class-based Scheduling

Now, you can prevent unpaid reservations by allowing only paid clients to be added to classes from a waitlist. Clients without an eligible payment option or those who don't meet your unpaid scheduling restrictions can be limited. Your staff also gets better visibility into each client's payment status.

You can adjust this setting anytime to suit your studio's needs.

Enjoy an enhanced Account Details page

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Client Management

It's now easier to navigate your clients' account details. With our modern design, you can filter by date, payment reference, and pricing option to sort information鈥攁nd even resize columns for a customized view. More updates are coming soon to make the experience even better.

Monitor your ClassPass performance

Starter Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Reporting & Analytics

See how ClassPass contributes to your business with Analytics 2.0. Track revenue, visits, and average payout across locations鈥攁nd compare performance to your other booking sources. You'll also unlock exclusive insights available only to businesses using both Mindbody and ClassPass. Whether you're evaluating pricing or adjusting inventory, this tab gives you the data to make every ClassPass spot count.

Make branded app push notifications more powerful by deep linking

Accelerate Ultimate Ultimate Plus Appointment-based Class-based Enterprise Branded App

With deep linking, businesses can now send targeted notifications that take clients directly to relevant pages in the app.

Whether it's reminding clients to book their next class, notifying them of a nearby location, or encouraging them to return with a promo or challenge, this update helps drive bookings, increase class attendance, and boost client retention. In return, you see higher revenue and build a stronger client relationship.

Interested in your own branded app? https://www.mindbodyonline.com/business/branded-app

Automatically send appointment reschedule reminders

Starter Accelerate Ultimate Ultimate Plus Appointment-based Scheduling

Reminders now automatically re-send when an appointment is rescheduled, so clients stay in the loop. This means fewer no-shows, less back-and-forth for your staff, and a more polished experience for your clients. When plans change, it's a simple but powerful way to make sure the right info reaches the right people at the right time.