Valuable insights from industry experts—tailored for your business
MINDBODY Consulting provides highly focused advice and coaching on what matters most in the health, wellness and beauty industries. Our one—on—one consulting program is designed to meet you where you are, define where you’re going and help you plan a path to get there.
Where You Are
Attendance, Revenue, and Retention
We begin by pulling MINDBODY reports on your attendance levels, revenue history, and retention numbers—and teaching you how to do the same.
Where You’re Going
Measurable Goals and Best Practices
Once we’ve assessed your current circumstances, we’ll work with you to create goals for the future, and discuss the best practices that will make you and your staff more efficient.
How to Get There
Pricing, Sales, and Marketing
We then turn those goals into action. We’ll examine pricing structures, focus on sales to achieve a higher revenue base, and hone your marketing plan.
Roxanne (Roxy) is our new Director of Client Education and leads our MINDBODY University suite of offerings, including our Consulting Program, after having consulted directly with wellness businesses over the last few years. She has a passion for both wellness and technology and feels blessed to have over ten years experience helping people become healthier, happier versions of themselves - directly and indirectly. It is her current mission to help wellness businesses become more viable and successful through education and sharing what really works. She is a regular speaker at MINDBODY Conferences, Tradeshows and with MBU as well as Co-Owner of Smiling Dog Yoga in San Luis Obispo, CA. Roxy has a degree in mathematics and has experience in customer service, management, database programming, and lecturing at the university level. She grew up in Detroit, Michigan and loves using her hand as a map whenever she gets the chance. In her tenure with MINDBODY, she’s consulted with thousands of wellness businesses.
“My opening would not been nearly as successful without your help!”
Charmaine Swan from Spot Wellness in Ashland, WI
Nicole Chetaud is a certified MINDBODY Business Consultant. A regular speaker at both MINDBODY University (MBU) events, Yoga Journal conferences, and Wanderlust Festivals, Nicole brings over a decade of experience to the table in customer service, sales, and marketing across a variety of industries-as well as three very successful years of managing our MINDBODY University business education events. Her expertise comes from a well-rounded career: Nicole has worked in event planning, the hospitality industry, yoga studio management, and even high-end home design. But they all share a common thread: Nicole's passion for enhancing the client experience.
Nicole has mentored countless businesses at the individual level, through 1-on-1 consulting on sales, marketing, client retention, staffing, and Key Performance Indicator (KPI's), that point to a business's success. Nicole has been a certified Bikram yoga instructor since 2005, and built on that expertise by completing the YogaWorks 200-hour teacher training course in 2011. She holds a Bachelor of Arts in Sociology from UC Santa Cruz.
"Nicole has truly helped me take control of my business. She has opened my eyes to the way MINDBODY can be used and now I can stay focused on what is most important. I'm enjoying watching my business grow because of it."
Julia Pickslay from Assets in San Luis Obispo, CA
Christy Nosti is a Certified Business Consultant with a passion for Key Performance Indicators (KPIs). As a MINDBODY veteran, Christy has extensive knowledge of the software, as well as experience working with thousands of small health and wellness businesses. In her management role at MINDBODY, Christy helped develop and refine new client business education webinars and traveled throughout the country teaching MBU curriculum at fitness, yoga, and beauty conferences.
Christy has a strong knack for metrics, analyzing numbers, and budgeting, but also loves to help businesses create and achieve their visions and goals. In 2015, Christy worked as the Business Manager for a Day Spa in San Luis Obispo, which gave her first hand action in the daily trails and triumphs of running a small business. She is passionate about helping small businesses thrive in their quest to create a healthy, connected community.
Additionally, Christy has been a certified Bikram Yoga teacher in San Luis Obispo, CA since 2007. She spends her free time practicing yoga, going to group fitness classes, hiking and spending time with her husband and their new son.
MINDBODY Consultants cover these topics, depending on your needs:
- Key Performance Indicator (KPI) assessment
- The Sales Process
- Client Retention
- Creating Marketing Materials, Website, and Brand
- Improving Schedule/Class/Appointment Offerings
- Creating a Marketing Plan, Targets, and Action Plan
- Creating Better Systems: Check-In, Online Registration, etc.
- Hiring Staff and Training
- Budgeting and Cash Flow