Introducing the Customer Advocate Program
By Kate Sikes
It’s official: the New Year is so last month and it’s time to get to work. I love getting back into the swing of things in the beginning of the year, ready to meet the upcoming months and rise to their challenges and opportunities. Right now is the perfect time to consider how to best contribute to and lead within our wellness communities. This year, MINDBODY wants to help you and your team do just that.
What is the Customer Advocates Program?
We’re introducing a new initiative, exclusively available to our customers and MINDBODY system users, called the Customer Advocates Program (or, CAP for short). CAP makes it easy to refer friends or local businesses in your community to learn more about our software. For every new business that signs up, we’ll give you a $100 reward to say ‘thank you.’ It’s that simple.
But, why ‘thank you?’
Let’s be honest: you make your studio what it is and you’re responsible for its accomplishments. Whether you own the business or lead a weekly class, you work hard, commit to learning how to improve, and drive your own success. MINDBODY is a tool here to support you – we’re a service to promote you, and ultimately a vision to bring your consumers together in a unique and market-defining way. But we’re not ‘us’ without you.
I’m a MINDBODY team member, living and working in NYC, and close to the pulse of everything we do as a company. I can tell you without hesitation our top focus is you, from our inspiring executive team to the talented folks you hear on the other end of the line when you call customer support. When you recommend us to a friend, we recognize your endorsement in our mission, but just as important in what we’re doing for you in your home base studio. We’re committed to giving your referral the VIP treatment, consulting with them to determine what solution best serves what they’re doing and giving them exceptional support. We want to thank you for that referral because at the end of the day, we know our community wouldn’t be here without you and businesses like yours.
So we invite you to be a part of something bigger in 2019 – become a Customer Advocate for exclusive rewards and promotions, and to partner with us to grow our community. We can’t wait to get to work!
Questions about the program? Feel free to email us at CAP@mindbodyonline.com and one of our Customer Advocate managers will reach out.