Health club software

Health club software is a digital system that makes managing business operations and creating amazing client experiences seamless for club owners and managers. Health club software is designed to support a wide range of business needs and can help streamline your member management, simplify payments, expand your clientele, report clearer metrics, and more. Most importantly, it takes the stress away from running a business and gives your team more time to focus on what matters most—your members. Plus, it’s designed for health clubs of all sizes and scales to meet the demands of single-location establishments and large-scale enterprises. 

There are a number of options out there, but the best health club management software usually offers automated marketing, lead management systems, review and referral programs, and other ways to make stronger connections with clients. Some software packages even offer live streaming video systems, branded mobile app support, employee sales leaderboards, and reporting features. There are club software bundles that come with the simple essentials and others that offer top-of-the-line options, so talk with a sales rep to learn more about what type of package fits your business best.

Memberships are an incredibly important tool that provide clubs with consistent revenue, and health club management software can help your business make the most of what these subscriptions have to offer. When your memberships are set up in the club software, managers can save valuable admin time by accessing client details and easy-to-use reports on membership metrics that measure their success. You can also configure your memberships in the software to offer custom, members-only discounts and booking privileges to keep clients loyal. If an unsubscribed customer’s intro offer is ending, the club software even goes the extra mile by notifying staff that it’s time to reach out about a membership. And with easy-to-set-up autopay services and updater features for expiring cards, collecting member payments has never been easier.

Billing can be a complex task for health clubs because of their large member communities, but club software streamlines the payments process and centralises client card details for owners and managers. When your payments are integrated with health club software, one system manages all of your transactions—online, on mobile, and at the front desk. The club software tracks payment history, stores cards for future use, and generates user-friendly reports, simplifying admin processes. Most importantly, charges for memberships and updates for expired cards can be made automatically by the software, saving time for staff and clients. Plus, all card data is stored securely in the health club software at the highest industry standard available.

Whether you’re a single location, an expanding business, or a large corporate enterprise, growth is an important metric for health club owners and managers. With club software, expanding your operations and managing your locations has never been more streamlined and seamless. Health club software is designed to grow with your businesses, and once it’s set up at one club, it’s easy to roll it out as you open new ones. In the health club software, managers can view all of their locations from a single corporate dashboard that tracks key numbers, runs reports, and manages staff. Health club software can also empower managers to make informed decisions with advanced reporting features that pull cross-location data, year-over-year metrics, and more. To help manage costs for health club franchisees, there’s even a royalty calculator built directly into your software. And for problems that require unique custom solutions, tap into the Mindbody API to quickly and flexibly adapt the club software to any business need.

As a health club owner or manager, you often have so many operational tasks that it’s hard to know how to best budget your time. Whether you're setting your staff up for success, managing your members, or running projections, there’s never a dull moment in your day-to-day. But technology can help make your job easier, particularly a system that’s built with your industry in mind. Health club software is important for your business because it creates a better client scheduling experience, keeps your business running smoothly, automates your marketing efforts, and more.  

Convenience is important to both attract prospective customers and keep your current club members, so health club software puts your class schedule everywhere they would look to book with your business. Through a branded web widget, you can integrate your schedule with your website so clients can book and pay for your club services online while still enjoying the look and feel of your brand. Health club software can also give you the tools to launch your own branded mobile app and let clients schedule classes, manage memberships, and learn about your business directly from their phones—wherever they are, whenever they like. The club software even lets you list your business on the largest network of fitness consumers in the world, the Mindbody app, so you can attract new clients by showcasing services and offering special deals to bring them through your doors. 

Health club software also centralises all your client and business information to keep you organised and in control of your club’s trajectory. You’ll be able to easily access all your key client details, booking information, and metrics from a centralised dashboard in your health club software to create personalised interactions and make informed decisions. All your staff management tools will be in the software as well, and you can quickly pull up details on scheduling, payroll, performance, and more directly from the same platform that runs your business. You also have detailed reports at your fingertips with information on revenue, retention, and other key business metrics. You can even take your critical business information on the go using a mobile business app.  

There are also major marketing features in health club software that attract new customers and keep them coming back—automatically. You can rely on smart contact lists to create segments based on client info and visit and purchase history, and the software will automatically deliver tailored messages that inspire them to come back in. There’s also an integrated email editor with customisable templates in the software that helps you create the perfect, on-brand message for your community. Last-minute deals and intro offers in the marketplace bring fresh faces to your health club doors, and you can even use your health club software to discover who’s loving your services the most by creating review and referral programs. 

And that’s just the beginning. Health club software can also streamline your point of sale, organise your sales leads into a CRM, create sales leaderboards, host on-demand fitness video libraries, offer advanced scheduling options for clients, and much more. Features can vary by package and region, so consult a sales team member to learn more about what’s the best fit for your club.

Health club software keeps your front desk staff in-the-know and saves them time, giving them more opportunities to create genuine connections with clients. In the health club software, front desk staff can easily access the day’s schedule and relevant client profiles, giving them the tools to deliver personalised experiences when members walk through the door. Staff also don’t have to worry about any last-minute check-in rush, as the software lets clients check themselves into classes using a tablet-based app. Health club software also supports a front desk AI assistant that automatically responds to missed calls, books classes, and answers questions for your staff, freeing them up to focus on more important tasks. The AI even follows up with new health club clients after class and automatically pitches them packages and memberships.