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MINDBODY Connect helps you live healthier and happier. For a killer workout, lavish spa experience, and everything in between, the app shows you what’s nearby.

Here’s why Alison Sweeney loves MINDBODY Connect.

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Book With Your Favorites

(And Find New Ones, Too!)

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Once you’ve found the perfect trainer, stylist, massage therapist or (fill in the blank), just add them to your list of local favorites, and you can check their schedule whenever you’d like.

It’s Easier to Commit to a Routine

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Can’t fit in that morning workout today? Just pull up the schedule and find an evening class. You’re officially out of excuses.

Stylish Has Never Been So Easy

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Whether you’re feeling like a change or you’re looking for an opening with your favorite teacher or stylist, it’s easy to see what’s available.

  • Fitness
  • Wellness
  • Box Training
  • Dance
  • Yoga
  • Martial Arts
  • Salon
  • Pilates

You Can Even Pay From the App

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Add your credit card information to MINDBODY Connect, and you can pay for classes and appointments before you arrive.

Millions of Users and Counting

Frequently Asked Questions

Register for the app

Register with your email address and create a new password just for the app. Make sure to register with the email address that you use at MINDBODY businesses.

Check your email

You should see a message from MINDBODY Connect. Click the link inside to activate your account. You’ll go to a page that lists the accounts synced with your app. If you’d like to sync more, follow the directions under Syncing.

I downloaded the app from the App Store, but it seems like an older version.

If you’re not using the latest version of iOS, then iTunes might force you to download an older version of MINDBODY Connect. Follow the instructions listed in the Performance section to update your operating system.

I’m not able to download the app from Google Play, but I’m using a supported device.

If you’re using an older version of Android operating system, then Google Play might not let you download MINDBODY Connect. You currently need to have version Ice Cream Sandwich or newer to use the app. Follow the instructions listed in the Performance section to see if your operating system is up to date.

When I tried to register for the app, it said that my login information is incorrect, but I’m able to log into the business’s site online just fine. How can I fix this?

You’ll need to set up a brand new password to register for MINDBODY Connect. Make sure to use the same email address that you’ve left on file with businesses that use MINDBODY.

I didn’t get the activation email. What should I do?

You can resend the email from inside the app.

  • iOS

    Go to Options and tap Resend Activation Email. If you don't see the resend link, tap Sync Account.

  • Android

    Tap the MINDBODY Connect icon at the top left. Choose My Info, then tap the Settings icon at the top right, and then tap Sync Accounts.

Some of my accounts synced in the app, but some of them didn’t. How can I sync the rest?

MINDBODY Connect syncs your accounts by matching two pieces of information with businesses you visit: your email address and your first name. If some of your accounts successfully synced, but others did not, then you may have used an alternate email address when you registered with the businesses that aren’t syncing in MINDBODY Connect. It’s also possible that your name was misspelled when your accounts were created with the businesses. Not to point any fingers, but if there’s a chance that you misspelled your name when you registered for the app, then you might want to check your profile as well.

If one of your accounts uses an email address that's different from the one you use in MINDBODY Connect, then resend the Activation Email and use the link inside to sync the missing accounts. Make sure you have the email and password that you use for the accounts you'd like to sync.

I clicked the link from the activation email, but I don’t see all of my accounts synced.

Scroll to the bottom of the screen to find a section called, "Not connected to one of your locations?" From here, you can search for businesses you visit; tick the checkbox below the search field to limit the search by your location.

Once you find a business you have an account with, click the arrow on the right to log in. Enter the email and password you use to log into that business’s site, then press Sync. Voilà! You're connected. Repeat this process for all of your favorite businesses.

The link in the activation email expired. How can I get another one?

To keep MINDBODY Connect as secure as possible, the activation email has a pretty short shelf life: 72 hours. If you can’t get to it within the three-day window, then just resend the activation email from inside the app.

Why can't I see a business I go to in MINDBODY Connect? I know they use MINDBODY.

If you can’t find a business in the app and you know they use MINDBODY, that means they’ve opted out of MINDBODY Connect. They may have done so with good reason (e.g., they offer an app of their own), but it could also be that they’ve never heard of it. Let the business know that you’re interested in booking from your phone to see what solutions they can offer.

A business in my Favorites list shows up grey. What does this mean?

If a business looks grey in your Favorites list, that means they’ve opted out of MINDBODY Connect. They may have done so with good reason (e.g., they offer an app of their own), but it could also be that they’ve never heard of it. Let the business know that you’re interested in booking from your phone to see what solutions they can offer.

I've already activated my account, but I've signed up at more business since then. How can I sync these to my MINDBODY Connect account?
  • iOS

    Go to Options and tap Sync Account.

  • Android

    Tap the MINDBODY Connect icon at the top left. Choose My Info, then tap the Settings icon at the top right, and then tap Sync Accounts.

My account is set up so that I can pay for and schedule classes for my family. Can I do this in MINDBODY Connect?

You’ll be able to access family accounts through the app in the future, but for now you can do so only from your desktop.

How can I tell if I’m signed up for a class?

Once you've signed up for a class, you'll notice a small green tag next to the class on your upcoming schedule. If you're on the waitlist to get into the class, the tag will be blue until you're added to the roster. Visit your schedule to see a list of classes you've signed up for.

Can I add myself to a waitlist from the app? How can I tell what position I am on the waitlist?

Yes! If a class is full, but space is available on the waitlist, then a button will display allowing you to add yourself to the list. Waitlisted classes will show up on your schedule with a blue tag in the corner.

Can I see my position on the waitlist?

Yes, just open your schedule and tap on a class with a blue tag. You’ll see a blue banner showing your position on the wait list.

How can I find out how many sessions I have left?
  • iOS

    Go to My Info and tap My Passes.

  • Android

    Tap the icon at the top left. Choose My Info, and then tap My Passes.

When I go to the map, it shows me the United States. How can I reset it to my actual location?

Make sure you have Location Services turned on.

  • iOS

    Open Settings on your device, choose Privacy, and then choose Location Services. Scroll to find MINDBODY Connect and make sure the switch is on, or set to Always. Return to the app, go to Discover, and tap the map icon in the upper right. Tap the arrow icon at the bottom of the screen to zoom into your area.

  • Android

    Open Settings on your device, and go to Location Services. Then make sure that "Access to my location" is turned on. Return to the app, and tap the icon at the top left. Select Find a Business, tap the search icon, and then tap Enter on the keyboard.

How can I turn the notifications off?

You can turn the notifications off from inside the app.

  • iOS

    Go to Options and scroll to the bottom. You can toggle any of the settings you’d like to change.

  • Android

    Go to your profile by tapping the icon at the top left and choosing your name from the menu below. Then tap Settings and change and disable the options you’d prefer not to use.

Can I delete a class review that I left, or change what I wrote?

Yes; you can edit reviews, or delete them altogether if you choose. Only you can change or remove reviews that you’ve left.

  • iOS

    Tap My Schedule and choose History. Tap a visit that you’ve left a rating for. Tap the orange hearts to open the review. From here, you can delete the review and write a new one, or just delete the entry altogether.

  • Android

    Tap the icon at the top left corner and choose My Schedule from the menu below. Tap History. Tap a visit that you’ve left a rating for; you’ll be able to tell by the orange hearts at the bottom right.

How can I see reviews left by other customers?

If you’d like to see reviews left by other customers, then look up a business by either searching for them on the map or tapping the business name from your favorites list. Scroll to the bottom of the details screen to see customer reviews.

I saw a green logo on one business, but not on another. What does this mean?

Businesses marked with the green logo are MINDBODY Connect Workplace approved. Since you can see the MINDBODY Connect Workplace logo, you are eligible to use benefits offered by your employer to receive services from approved businesses. Talk to your Human Resources representative for more information.

I saw a section called “Deals.” How do these work?

Deals are a great way to try new services or save on your favorites. Businesses can create deals that apply to brand new clients only or that can be purchased once by any client of their business. Not all businesses offer deals, but check your favorites every once in a while to look for a special.

How can I buy a gift card through MINDBODY Connect?

Online gift cards are a wonderful way to give the gift of health, wellness and beauty—and they're perfect as a last-minute gift option. Many businesses featured on MINDBODY Connect offer gift cards for purchase online. If gift cards are available, it will be mentioned on the business's profile page, below the business description.

To purchase a gift card through MINDBODY Connect:
1) Tap the gift card icon below the business's description.
2) Follow the prompts to choose an amount, an image, send date, add recipient's information and include a personal message.
3) The recipient will receive your gift card via email on the date you selected.

How do I redeem a gift card purchased through MINDBODY Connect?

If you received a MINDBODY Connect gift card via email, there are two ways to redeem it:
1) Print the email and bring it to the business.
2) Call the business and provide them with your gift card number.

If using an Android device, gift cards can be redeemed directly through the app. At checkout, select the payment method Use gift card. Enter the gift card number, and complete checkout.

How to update your operating system.

For the app to run as well as it should, you'll need to make sure that your operating system is up to date, and that you’ve downloaded the most recent version of MINDBODY Connect.

  • iOS

    Open the Settings app, choose General, and then choose Software Update. If an update is available, then you’ll see it here.

  • Android

    Open the Settings app and scroll to the bottom to choose About device (or About phone). Tap Software update to see if an update is available.

How to update to the latest version of MINDBODY Connect.
  • iOS

    Open the App Store app and tap Updates at the bottom, on the right. If you need to update the app, then you’ll see it listed under Pending Updates. Just tap Update to get the newest version.

  • Android

    Open the Play Store app, tap the icon at the top left, and then choose My apps. If you need to update the app, then you’ll see it listed under Updates. Just tap Update to get the newest version.

The app keeps crashing.

First, make sure that your operating system is up to date, and that you’ve downloaded the most recent version of MINDBODY Connect.

If both your operating system and MINDBODY Connect are up to date, you may want to try removing the app from your phone and downloading it again.

  • iOS

    You can delete the app by pressing your finger down on the MINDBODY Connect icon on your Home screen and tapping the “X” that appears in the top left corner. To re-download MINDBODY Connect, just search for it in the App Store app.

  • Android

    You can uninstall the app by opening the Settings app and choosing Application manager from the menu. Tap MINDBODY Connect in the list of downloaded apps, and hit Uninstall. To reinstall MINDBODY Connect, search for it in the Play Store app.

This issue may also be related to your data connection. If you continue to experience a problem, then please close the app and try using it from a new location. Please email our support team about the problem so we can make sure it doesn’t occur again.

How can I get my business listed on MINDBODY Connect?

Suscribers to MINDBODY business management software are automatically listed on the app for free. With millions of people using the app to find and book classes and services, that’s a lot of new exposure. Become a MINDBODY software subscriber to be listed.

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