May 2025 Product Recap

See what’s new with the May product recap! We’re happy to announce our recent updates and enhancements, all designed to simplify your business. Ready to learn about the latest?

Analytics 2.0: View your clients and payments with precision

Find and re-engage the right clients faster 

For all Mindbody users • Available in all regions

The new Clients tab in Analytics 2.0 makes it easy to filter and segment your client list. Spot key milestones, bring back lapsed visitors, and flag clients at risk of churning—all in a few clicks. Build stronger relationships and improve retention without the extra work.

Track your transactions interactively

For Mindbody Payments users • Available in all regions 

The new Payments tab brings all your payment processing revenue data into one streamlined view. Sort by payment source and reconcile deposits—quickly and clearly. With smart filters and interactive charts, it’s easier than ever to protect your bottom line. 

Not using Mindbody Payments yet? See why it matters.

Client Profile: Easily view and sort purchases

For all Mindbody users • Available in all regions  

Now it’s simpler to find what you need in your client’s profile. Use filters like sale ID, sale date, and payment method to quickly sort purchases—and adjust column sizes to customize your view. Learn more about your Client Purchases screen. 

More profile updates are on the way, so stay tuned.

Retail: Efficiently manage your products

For all Mindbody users • Available in all regions 

The new Retail Products Overview is faster, cleaner, and designed for how you actually work. We fixed bugs, sped up load times, added pagination and bulk saving, and made filters easier to use. Now, you can see product groups and variants in one view—no more endless clicking. It’s a smoother, more reliable way to manage retail, with more improvements coming soon.

Contracts: Promote your discounts and schedule suspensions effectively

For all Mindbody users • Available in all regions 

Communicate discounts with confidence 

It’s now easier to show clients exactly what they’re saving. When you sell a discounted contract, you can choose to display both the original and discounted prices in the contract terms—making pricing crystal clear for clients. 

This simple update helps build trust and avoids confusion at checkout. 

Prevent accidental overlap in suspension dates 

We’ve added a new safeguard to help you manage suspensions with less hassle. If a new suspension overlaps with an existing one, staff will now be prompted to edit or remove the old date first. 

No more overlapping suspensions means cleaner billing, fewer delays, and a smoother client experience. 

Mindbody Payments: Increased support for Apple Pay and PayNow

For Mindbody Payments users  

Apple Pay now available through the Public API 

This update makes checkout faster and more secure for your clients and gives your business more flexibility. It’s a seamless way to reduce friction and speed up payments across mobile and web. Contact your payment sales representative to learn more. 

PayNow available for Singapore merchants 

If you’re based in Singapore, you can now accept PayNow through the Mindbody app, branded web, and branded mobile app—no setup needed. It’s a familiar, trusted option that makes checkout easier for clients and payments smoother for you. Contact your payment sales representative for more information.

Branded app: Automated push notifications, plus support for multi-location scheduling and waitlists

For class-based Mindbody Branded app customers • Available in all regions 

Streamline communication with class status updates 

Keep clients in the loop—automatically send push notifications for class or appointment changes, like schedule updates or cancellations. There’s no extra work for your team. Just remind clients to subscribe so they never miss a beat. 

Clients can now view class schedules across multiple locations 

Clients no longer need to switch screens to see their schedules from all your locations in one place. It’s a faster, easier way for multi-location members to plan their week and stay on track.

Want to have a branded app for your business? Learn more about it.

Corporate: More control over franchise fees

For all Mindbody corporate users • Available in all regions

The Franchise Fees tool now supports creating fee rules without assigning any studios, giving you more control over how fees are collected. This means you can set up a rule now and decide later which studios to apply it to. It’s perfect for planning ahead or pausing fees without deleting your setup, and a smarter way to manage fees as your business changes.

Consumer Identity: Removing Facebook login for improved security and stability

For Mindbody users with Consumer Identity in all regions 

We’re removing the option to log in with Facebook to improve security and ensure a more consistent login experience. New accounts can no longer be created with Facebook, but clients can still sign in using Google, Apple, or email. 

Clients with Facebook-linked accounts will be prompted to switch to email login the next time they sign in. Facebook login will be fully removed on July 15. Clients who haven’t updated by this date can access their accounts by resetting their passwords.