Christina of Pomme Salon & Shoppe has seen major success since opening the salon. I sat down with her to talk about the salon, their clients and how online booking has helped her business.
When did you open
Pomme Salon & Shoppe was opened in 2006 by Shannon Paul
who owned Shannon Paul Salon for 11 years.
When did you
Pomme Salon started with MINDBODY in 2012How often do you look
at your appointment book?
We look at the book every morning for two weeks ahead to
double check all our appointments and see how busy we are. The front desk
coordinator generally looks at the appointment book on a continuous
basis throughout the day.
How many of your
clients book online?
50% of our clients book online.
How many of those
clients would you say are booking when you’re not open?
Most clients find it more convenient to book their
appointments in the evenings or early mornings before we are open or the days
that we are closed, on Sunday and Monday.
We gain business because clients are booking when we are not open.
Can you name some
other benefits you’ve seen?
Linking your online booking to your website is a
positive for search engine rankings. Also, the reporting ability and
marketing ability help streamline and increase business efficiency and
volume. The rewards system capability is also a plus; the clients love
Thank you, Christina!
To book an appointment at Pomme Salon & Shoppe, click here.
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Jennifer is the Product Social Media Strategist at MINDBODY and blogs about MINDBODY’s salon clients, and MINDBODY Connect's users. Jennifer lives with her family in Pennsylvania, and in her spare time enjoys working out and decorating.