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Beep Beep! Avoiding the Pre-Class Traffic Jam.

You know you’ve been there. Five minutes ‘til class and 25 clients just walked through the door at the same time. As much as you’d love to sit on the computer signing them in, you’d much rather be chatting about their days and getting everyone pumped-up for class!
Well, with MINDBODY’s “Self Sign-In” Feature, you don’t have to choose!  Loving your clients has never been so easy.

The “Self Sign-In” Feature frees up your time by allowing clients to easily swipe themselves into classes, events and appointments. How does it work? Well, it’s simple. When clients arrive, they’ll check-in by either swiping a Client ID Card or typing in the ID Number located on their Client Profiles.   If there are multiple classes happening at the same time, the software will let your clients select which class they’d like to attend. And if you have multiple rooms at your business, the software will let them know which room the class is in.

How do I get started?

You’ll need to decide how your clients will input their ID Numbers. In our professional opinion, clients prefer the ease of swiping a card or a keytag over memorizing their ID Numbers. Keytags are also easy-to-use and prevent pre-class traffic jams at the Sign-In Station. To make your sign-in process seamless, we highly suggest looking into MINDBODY’s ID Card Solutions, which include fully customizable key tags, ID cards, or a combination of the two , all at competitive prices.

Assigning ID Numbers to your clients:

Before clients can start signing in on their own, you’ll need to make sure that the ID Numbers you give them matches the ID Numbers inside their Client Profiles. To do this, select a client, navigate to his or her Client Profile, and expand the “Edit Name” Section.   A pop-up box will open that says “Scan Barcode Now…”
• If you’ve opted for Keytags or ID Cards, then scan or type the number from the card into this field and press Enter. Now the client’s ID Number matches the number on his or her card.
• If clients will be manually typing in their ID Numbers, then make sure that the number you’ve given them matches the number on their Client Profiles.
Once this step is complete, the system will know which client’s are signing in on the Self Sign-In Screen!

All set up! Now what?

We suggest that you position a computer at a convenient spot near the entrance of your business.  If you’re using Keytags, then you may need to get a barcode scanner here. Once your Sign-In Station is ready to go, simply log in to MINDBODY and go to Clients => Self Sign-In. Simply leave this screen open all day, and as clients walk in they will be able to easily sign themselves in!

For more information about
You know you’ve been there. Five minutes ‘till class and 25 clients just walked through the door at the same time. As much as you’d love to sit at the computer signing them in, you’d much rather be chatting about their days and getting everyone excited for class (sound familiar?).  With the Self Sign-In feature, you can accomplish both!  Loving your clients has never been so easy.
This feature frees up your time by allowing clients to easily swipe themselves into classes, events and appointments. How does it work? Well, it’s simple. When clients arrive, they’ll check in by either swiping a client ID card or typing in the ID number located on their profile. If there are multiple classes happening at the same time, the software will let your clients select which class they’d like to attend. And if you have multiple rooms at your business, the software will let them know where the class is held.

MINDBODY Business Management Software

How do I get started?

Let's start by deciding how clients will input their ID Numbers when signing in. In our professional opinion, clients prefer the ease of swiping a card over memorizing their ID Numbers. Cards are  also easy to use and prevent pre-class traffic jams at the Sign-In Station. For a seamless sign-in process, we highly suggest looking into MINDBODY’s ID Card Solutions, which include fully customizable ID cards, keytags, or a combination of the two - all at competitive prices!

Assigning ID Numbers to clients

Before clients can start signing in on their own, you’ll need to make sure that the ID Numbers you give them match the ID Numbers inside their Client Profiles. To do this, select a client, navigate to his or her Client Profile, and expand the “Edit Name” Section. A pop-up box will open that says “Scan Barcode Now.” From there, one of two things will need to happen:

  • If you’ve opted for key tags or ID Cards, scan or type the number from the card into this field and press "Enter." Now the client’s ID Number matches the number on the card.
  • If clients will be manually typing in their ID Numbers, make sure that the number you’ve given them matches the number on their Client Profiles.

Once this step is complete, the system will know which clients are signing in on the Self Sign-In Screen!

All set up! Now what?

We suggest that you position a computer at a convenient spot near the entrance of your business.  If you’re using keytags, then you may need to purchase a barcode that integrates with MINDBODY software. Once your Sign-In Station is ready to go, log into MINDBODY, hover over the "Clients" tab, and choose "Self Sign-In." Simply leave this screen open, and as clients walk in, they will be able to sign in on their own!

MINDBODY ID Cards

For more information about the Self Sign-In feature, check out this Users Guide Article.  And as always, if you'd like to talk with us directly about how to successfully implement this feature at your business, give our tech support team a call at 1-877-755-4279.