Business Management for Retail

Overview

Efficiently manage your retail store with MINDBODY’s standalone point of sale system, which can be managed completely on the web. This gives you the power of managing your business at anytime, day or night, on your desktop, notebook, and even your PDA. Don't be restricted to one computer for customer check-out sales, MINDBODY allows you to checkout customers at multiple locations and facilities tied to one central POS system.

With our point of sale software, just a few clicks of a mouse can generate detailed reports categorized to your preferences. Only MINDBODY gives you in-depth analysis reports for all your products, which can be run by date, product, business location, online sales, and much more. Keep track of your suppliers, even down to which payment method they prefer. Run your Cost of Goods Sold report to determine your profit in just a few clicks, or your Best Sellers report to see what’s flying off your shelves. Our sales management software makes inventory management a breeze.

Use our Integrated Credit Card processing for faster checkouts – cards are processed over the internet, rather than through a phone line, so transactions are quicker than ever before. Allow your customers to purchase your products online at their convenience and keep your store open 24/7 – virtually! Our retail management system allows you to process all online orders from one screen, and manage your sales from all locations (including your online store) in one report.

Increase your revenues by eliminating unnecessary day-to-day administrative hassles and spend more time focusing on your customers and their needs. Our retail management software easily allows your business to run self sufficiently. With MINDBODY's retail software, there are no outside programs needes, and no installation! Start filing your paperwork digitally and create more space for your products.

Features

Integrated Credit Card Processing

• Increase client spending with quicker credit card transactions processed on the internet, rather than through slow telephone lines.
• View reports of completed, voided, returned, and pending credit card transactions.
• Accept all major credit card types without confusion.
• Create happier clients with stress-free payments.
• Your MINDBODY software, each night, will automatically batch and settle different credit card types separately to simplify your accounting books.
• Automatically put money in your business’s account within 2-3 days of making the sale.
• Allow your customers to purchase everything they need completely online at one place… your business.
• If you'd like to apply for a merchant account online today, click here.

Point of Sale

• Allow your clients to purchase products, and gift cards all in one location.
• Clients can purchase items for themselves or for any number of other clients – in the same transaction!
• Easily process returns, voids, and split a payment between two methods (i.e. cash & credit).

Online Store

• Sell both products and gift cards from your online store.
• Ship your online product sales with preset rates and restrictions according to state shipping rates and taxes.
• Increase sales and client satisfaction thanks to online convenience.
• Boost your profits by allowing your clients to make purchases outside of your regular business hours.

Gift Cards

• Encourage repeat business by selling gift cards from your front desk or online.
• Sell gift cards with pre-determined amounts, or easily load the gift card with the requested amount at the point of sale.
• Purchase customized gift cards directly through MINDBODY.

Contracts & AutoPay

• Automatically or manually, set up payment plans for each of your clients on a monthly, weekly, or yearly basis.
• Ensure recurring revenue by selling contracts and memberships that charge clients on a pre-arranged date each month.
• Send email reminders to clients who have approaching credit card expiration dates.

Total Client Management

• Get to know your clients better by listing their relationships to other clients.
• Create your own client types and assign them to each client.
• Upload photos and other documents for each one of your clients.
• Keep a record of all client purchases and invoice them at any time.
• Quickly access clients’ purchase histories to better understand and serve their needs.
• Allow your clients to see a list of their own purchase history using their individual login information.
• Allow your clients to pay “on account” and invoice them later.
• Easily locate clients who have negative account balances.

In-Depth Analysis Reporting

• Generate sales, client management, and analysis reports to give you insight into your business.
• Reports can be viewed online or downloaded to Microsoft Excel. ™
• Generate reports by cash drawer sales and sales by revenue category.
• Find out which of your clients are your BIG spenders and what your business has sold to them.
• Find out which products are your best sellers.
• Run a report specifically for voided sales.

Direct Marketing Reporting

• Generate mailing lists and email lists for all clients, or run it for specific client types in order to send personalized emails, newsletters, or direct mail.
• Generate specific reports on your clients by age, gender, day of first visit, birthday, and more.
• Create better marketing strategies to boost client satisfaction.

Staff Management

• Assign managers and staff with different levels of permission.
• Manage all staff members online simply and easily with individual staff logins.

Payroll

• The ability to assign different commission rates per staff member and product, and track it all in one report.
• Export your payroll report into outside payroll software, such as ADP and Exact Payroll Services.

Email Marketing

Promote new business and cement existing relationships

• Use our in-depth marketing reports to target specific groups of clients.
• MINDBODY integrates with Constant Contact, to always keep your Constant Contact client lists updated with your MINDBODY client list.
• Send email blasts and campaigns according to customized demographics within your MINDBODY system – never let your clients forget that their business is important to you.
• Customize your email blasts with pre-set templates in Constant Contact according to the subject or audience – even your business’s branded colors.

Hardware

Credit Card Magnetic Readers, $100

Quickly swipe your customer credit/debit/gift cards directly from your PC.

If you'd like to apply for a merchant account online today, click here.

• The USB (Universal Serial Bus), HID Keyboard Emulation, Full Size Swipe Reader is a compact magnetic stripe card reader, conforms to ISO standards.
• Reader is compatible with the PC series of personal computers or any device with a USB interface.
• LED (Light Emitting Diode) indicator on the Reader panel provides the operator with continuous status of the Reader operations.
• The reader emulates a USB Human Interface Device (HID) keyboard. This allows host applications designed to acquire card data from keyboard input to seamlessly acquire the card data from the USB swipe reader.

Thermal Receipt Printer, $325

• Connects to laptop, or desktop computer to print a cash register style thermal receipt when you complete a sale.
• Give you clients a hard copy of any sale purchased through your MINDBODY software for their own personal records.
• Easy to read receipt with your business name and contact info, description of each product purchased, and sales tax (or GST/PST) collected.

OMNI Barcode Scanner, $350

Ideal for hands-free applications and mobility.

• Quick and hassle-free the WPS 100 is the omni-directional laser barcode scanner.
• Features 100 lines multi-directional laser lines for high-speed and accurate bar code reads.
• Scan products in quickly and efficiently.

Label Printer - DYMO Label Writer 400 Turbo, $195

Create custom product price tags whenever you need, for whatever product you're selling.

*This item is compatible with Internet Explorer 6.0 or greater.

• Prints all styles and sizes of paper labels including envelope labels, package labels, folder labels, name badges and postage stamps.
• Connects via USB port.
• Prints directly from programs: Microsoft Word, Outlook, WordPerfect, QuickBooks, ACT! and many others.
• Prints 55 labels per minute at 300 dpi with thermal ink technology.
• Label eject feature automatically unloads labels from the print head for quick removal from printer and automatic label alignment.

Barcode Labels - Multi Purpose Labels, $17

CoStar Small Size Labels measure 1" x 2.125"; there are 500 labels per roll, 1 roll per box.

WASP Electronic Cash Drawer, $195

Connect the electronic cash drawer to a thermal receipt printer to quickly cash out sales.

• All-metal, rugged construction, compact design, and easy installation.
• Automatic door kicks opens when each sale is completed to store cash, checks, coupons and more.
• All models come with a lock and key to keep your earnings safe!

17" Touch screen with Credit Card Swiper, $995

With AccuTouch technology, this touch screen provides unsurpassed performance in POS, industrial, medical, and transportation applications.

• Touch screen with a finger, gloved hand, fingernail, or object such as a credit card, and receive a fast, accurate response.
• Stable tilt base, OSD controls on side with lockout feature for public use, speakers, and flexible input/output connectivity.
• Unique combination of performance, reliability, installation and ease-of-use, all with distinctive styling.
• This model features a USB touch connection and a magnetic stripe reader via keyboard emulation.

Pricing

More affordable than most Point of Sale software on the market, Express POS will show you that owning your own business can be hassle-free and easy to manage!.

Our simplified pricing structure will allow you and business to grow with freedom and ease.

SPECIAL: Prepay 11 months and receive the last month FREE.

Pricing

If you are a retail business without a physical location, please contact 877.755.4279 or sales@mindbodyonline.com.

*All prices are set for one location; prices will vary for multiple locations or locations with more than one business unit.

Note: All prices shown are for U.S. versions of our software. Localized, international versions sold in Europe are generally priced 1 Euro per dollar.

All Setup Fees Include

• Personalized Software and Online Store — Customized to match your graphic colors, logo & font.
• Personalized Software and Online Store Unlimited Workstations — Other software companies want to charge you “by the seat.” Not MINDBODY. Need another workstation at the front desk, in the back office or at home? Just plug in another computer to the Internet. You don’t even have to call us.
• Live Startup Training — One to four hours per business location, delivered by telephone and Internet link. Onsite training available in many locations. Contact MINDBODY for a quote.
• Credit Card Processing Integration — With MINDBODY Integrated Credit Card Processing, your business will be able to authorize, settle and manage credit card, electronic check transactions and ACH anytime, anywhere.
• Data Import — Have customer names and addresses in Outlook, Excel or another common database format? We’ll import that data to your online software free of charge. (Data must be provided in an open database format).

Our rates are designed to save you money. On average, your total technology expenses with MINDBODY will be 50 - 67% less expensive than you would experience with locally installed software.

Monthly Application Service Fees

• One simple monthly fee pays for everything — MINDBODY provides all software service, data subscription fee, ongoing support and upgrades in one low-cost monthly fee.
• Fees based on your needs and business size — We use a carefully created model that factors in the software modules you use, the number of clients you currently serve, and the physical business locations in which you operate. The resulting prices are fair and give a great value, regardless of your business size.
• 12 month contracts — Your rates are guaranteed not to increase during your contract year. Just prior to the end of the each contract, we will price the next contract year based upon your options.
• Prepay first 11 months and get the last month FREE — This simplified approach allows you to cover your entire year of application service and support in one payment.

Support

Included with every package, MINDBODY provides FREE start-up training that incorporates:

• Scheduling classes and events
• Booking appointments
• Managing clients
• Making sales

Get more information about MINDBODY Support.

FAQs

Don’t see your question? Give us a call at 877.755.4279, or email sales@mindbodyonline.com.

Q: Do I need a website to use the MINDBODY system?

A: No. Your MINDBODY software is accessible through http://clients.mindbodyonline.com.

Q: How does my current website connect with my MINDBODY site?

A: Your MINDBODY Online site has a feature called a "Links Generator." This tool creates specific links for your MINDBODY schedules such as the appointment, workshop or classes schedules. You can then copy and paste those links into your existing website, allowing them to integrate seamlessly and quickly view your business schedule, etc. Links can be created for specific teachers’ schedules. The Links Generator even creates links for your gift cards and products that you saved within MINDBODY.

Q: How do I know what package is right for me?

A: Packages are based on the number of service providers (i.e. trainers, teachers, instructors, therapists, stylists, estheticians, etc) that you employ. So when your business grows and your staff numbers increase, your MINDBODY system will grow with you.

The MINDBODY system offers four packages for your business:

• Basic is for businesses that employ 1-5 staff members
• Standard is for businesses that employ 6 - 20 staff members
• Premium is for businesses that employ 21-50 staff members

Business that employ more than 50 employees will need to speak to the MINDBODY Sales Department: 877.755.4279 or email: sales@MINDBODYonline.com

Q: Can I upgrade my package even if I've already started using the software? Do I need to pay for the setup again?

A: No. All features and upgrades are included in your one-time setup fee payment. Monthly subscription fees will increase depending on the package upgrade. If you are using our previous PC version, you will have to pay the initial package setup fee to upgrade to the online version. Please contact our sales team for more information at 877.755.4279.

Q: Is there a demo available that I can look at before purchasing?

A: Yes. MINDBODY provides several demos for various industries. Currently, we have demos for yoga, pilates, spas, salons, and studios such as dance, clubs and personal training. We are constantly adding more demos for different industries.

If your industry isn't listed, it doesn't mean that we can't meet your scheduling needs. Please contact our sales team to find out if we have a solution for you. To try out a demo, go to: http://www.MINDBODYonline.com, and choose the MINDBODY industry system that suits your business the most. Once on the MINDBODY product page you selected, choose the tab to the right listed as "Take a Test Drive" to demo the software.

Q: If I add a location, what is the cost for my monthly subscription?

A: Each location must have its own subscription. Any additional locations you would like to add to your MINDBODY account will be an additional fee. For example, if you pay $59 per month and add a second location, your monthly hosting would be $118.

Q: Once I complete the purchase, how long before the system is up and running?

A: Getting the software up and running is different for each business. Most businesses can complete training and use the software after four 50-minute training sessions. Depending on the complexity of your business model and your ability to learn a new software system, it may take less or more time than the four initial basic training sessions.

If you are a new business or have deadlines in place, we recommend that you purchase the software a month before you are ready to use it. This gives you time to complete your training with MINDBODY, get comfortable using the software and train your staff.

MINDBODY's training programs make this transition as smooth and as quick as possible. If you are under strict time constraints, please discuss your timeline with your Sales Specialist.