Full feature list

Classes

• Online scheduling
• Waitlists
• Self check-in
• View clients' daily schedules
• Printable sign-in sheets
• Resource booking: book a room, location, piece of equipment, etc.
• Recurring bookings
• See class statistics

Appointments

• Drag and drop appointments
• Online hosting: view your schedule from anywhere, anytime
• Online scheduling
• Easy appointment finder
• Find similar appointments based on visit history
• Appointment add-ons
• Package booking
• Book recurring appointments
• Multiple schedule views: daily, weekly, by name, service, gender and more.
• Color coding by status: booked, confirmed, arrived, no-show, and completed.
• Double booking capabilities
• Resource booking: booking a room, piece of equipment, etc.

Enrollment

• Courses
• Seminars
• Special events
• Online enrollment
• View rosters and attendance
• Offer make up sessions
• Payment plans
• See who has and hasn't paid

Interactive Check-in/Check-out

• Integrate payments with services
• Swipe an ID card and view a client's daily schedule
• Print tip slips
• Self check-in stations
• Touch-screen monitors
• Membership cards and ID tags

Integrated Credit Card Processing

• No hardware fees or rentals
• Competitive rates
• Quick transactions processed through the internet
• Accept all credit cards, ACH, EFT
• Automatic batching each night
• Receive revenue within 2-3 days of making the sale
• Reports on completed, pending, voided and returned transactions
• Recurring revenue: contracts, AutoPay, memberships
• Integrates with your online store
• PCI Level I Compliant
• Learn more - U.S. and International
• Online application - U.S. only

Online Store & Scheduler

• Clients can manage their own schedules & accounts
• Allow online client class scheduling and enrollment
• Allow online client booking or requesting of appointments
• Control client permissions
• Sell products, services, gift cards, packages and contracts/memberships
• E-waivers and online contract management
• Automatic emails & text messages to confirm bookings, purchases, updates and more
• Keep your online store open 24/7, or specify hours of operation
• Decide how far in advance you'd like clients to book
• Charge sales tax appropriately
• Learn more here
• International features and services may vary; please contact your regional sales office for details.

Point of Sale

• Services
• Products
• Gift Cards
• Packages
• Contracts
• Memberships
• Easy upselling
• Integrated check-out from your class schedule and appointment calendar
• One client can pay for another
• Credit card processing and ACH/EFT
• Process returns and void transactions
• Split sales payments
• Online store
• Partner Stores
• International features and services may vary; please contact your regional sales office for details.

Gift Cards

• Prepaid gift cards
• Traditional gift certificates
• Client account balances
• Load cards with flexible amounts
• Sell both in-store and online
• Gift card reporting
• Clients can pay for others
• Purchase custom cards directly from MINDBODY
• Learn more here

Email Marketing

• Use the Data Export report to pull email addresses en masse
• Sync MINDBODY with Constant Contact to keep email lists up-to-date
• Use Constant Contact to create professional, custom HTML emails
• Automated email alerts sent from MINDBODY
• Create targeted segments with Client Indexes
• Use our in-depth marketing reports to target specific groups of clients.

Inventory

• Real-time inventory tracking
• Inventory tickets
• Purchase orders
• Track pending orders
• Add products to your online store
• Online order fulfillment
• Supplier tracking: contact information, payment terms, tax rates
• Change your inventory on hand easily
• View changes in the Inventory Change Log

Total Client Management

• Comprehensive membership reporting
• Automatic email and text messaging
• Client logins: manage schedule, book appointments, update account information
• Client profiles
• Client types
• Client indexes
• Track client relationships
• Referral tracking
• Upload photos and documents to client accounts
• Client loyalty program
• Track client purchases and visit history
• Clients can prepay for services, pay upon checkout or pay on account and be invoiced later
• See reports on cancellations, unpaid services, account balances and more
• Last Visit & No Return reports
• Client Home screen: quick links to clients' accounts to facilitate fast customer service

Staff Management

• Staff dashboard: assign to-do tasks, follow-ups and save favorite reports
• Individual staff logins
• Staff permissions
• Online schedules let staff check theirs anywhere, anytime
• Staff and instructors can change their own availability
• Track staff productivity
• View clients per staff member

Payroll

• Individual, per-session pay rates based on the type of class, event or appointment
• Commission rates individual to staff member
• Track commission on products and services
• Ability to assign commission to others
• Print a tip slip
• Tips included in payroll report
• Hourly employees can clock in/out
• Automatically calculated payroll report
• Export your payroll into QuickBooks, ADP and Exact Payroll Services
• International features and services may vary; please contact your regional sales office for details.

In-Depth Analysis Reporting

• View your schedule at a glance
• Analyze attendance patterns
• View attendance with revenue
• See staff's productivity and overall performance
• View clients per staff member
• See your client retention rate
• Get your staff's schedule and run their payroll, tips and commissions
• See an overview of arrival times, cancellations and no shows
• View current account balances
• See your best sellers and big spenders
• Track retention with the Retention Management, Last Visit and No Return reports
• Forecast sales
• Membership reporting
• Close out your cash drawer daily
• See your cost of goods sold
• View sales from gift cards and Partner Stores
• Analyze the success of your promotions
• See your sales by revenue category, by service, by product, by supplier and by sales rep
• View voided and returned transactions

Direct Marketing Reporting

• Target marketing and reporting drilldowns
• Track client retention
• Export lists of mailing and email addresses
• View your top referrers
• Customize and combine reports to meet your needs
• Filter results by Client Indexes and Client Types
• View results of promotions and discounts

Memberships, Contracts & AutoPay

• Memberships
• Membership tiers
• Custom membership discounts
• Contracts
• E-Waivers
• AutoPay
• Payment plans
• Store billing information
• Email reminders for package or contract renewals, approaching credit card expirations
• Recurring class schedules and appointments
• Bill collection integration
• Shared memberships
• Comprehensive membership reporting
• International features and services may vary; please contact your regional sales office for details.