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Franchise Management Software

Full feature list

Corporate Dashboard

  • See all locations in real time
  • Sales reports
  • Gift card reports
  • Membership reports
  • Cross region visit reports
  • Add a user for all locations

Classes

  • Online scheduling
  • Waitlists
  • Self check-in
  • View clients’ daily schedules
  • Printable sign-in sheets
  • Resource booking: book a room, equipment, etc.
  • Recurring bookings
  • See class statistics

Enrollment

  • Courses
  • Seminars
  • Special events
  • Online enrollment
  • View rosters and attendance
  • Offer make up sessions
  • Payment plans
  • See who has and hasn’t paid

    • Appointments

    • Drag and drop appointments
    • Online hosting: view your schedule from anywhere, anytime
    • Online scheduling
    • Custom appointment capacities for privates, duets and groups
    • Easy appointment finder
    • Find similar appointments based on visit history
    • Appointment add-ons
    • Package booking
    • Book recurring appointments
    • Multiple schedule views: daily, weekly, by name, service, gender and more.
    • Color coding by status: booked, confirmed, arrived, no-show, and completed.
    • Double booking capabilities
    • Resource booking: book a room, piece of equipment, etc.

    Interactive Check-in/Check-out

    • Integrate payments with services
    • Swipe an ID card and view a client’s daily schedule
    • Print tip slips
    • Self check-in stations
    • Touch-screen monitors
    • Membership cards and ID tags

    Integrated Credit Card Processing

    • No hardware fees or rentals
    • Competitive rates
    • Quick transactions processed through the internet
    • Accept all credit cards, ACH, EFT
    • Automatic batching each night
    • Receive revenue within 2-3 days of making the sale
    • Reports on completed, pending, voided and returned transactions
    • Recurring revenue: contracts, AutoPay, memberships
    • Integrates with your online store
    • PCI Level I Compliant
    • Learn more here
    • Online application

    Online Store & Scheduler

    • Clients can manage their own schedules & accounts
    • Allow online client class scheduling and enrollment
    • Allow online client booking or requesting of appointments
    • Control client permissions
    • Sell products, services, gift cards, packages and contracts/memberships
    • E-waivers and online contract management
    • Automatic emails & text messages to confirm bookings, purchases, updates and more
    • Keep your online store open 24/7, or specify hours of operation
    • Decide how far in advance you’d like clients to book
    • Charge sales tax appropriately
    • Learn more here

    Point of Sale

    • Services
    • Products
    • Gift Cards
    • Packages
    • Contracts
    • Memberships
    • Easy upselling
    • Integrated check-out from your class schedule and appointment calendar
    • One client can pay for another
    • Credit card processing and ACH/EFT
    • Process returns and void transactions
    • Split sales payments
    • Online store
    • Partner Stores

    Gift Cards

    • Prepaid gift cards
    • Traditional gift certificates
    • Client account balances
    • Load cards with flexible amounts
    • Sell both in-store and online
    • Gift card reporting
    • Clients can pay for others
    • Purchase custom cards directly from MINDBODY
    • Learn more here

    Email Marketing

    • Use the Data Export report to pull email addresses en masse
    • Sync MINDBODY with Constant Contact to keep email lists up-to-date
    • Use Constant Contact to create professional, custom HTML emails
    • Automated email alerts sent from MINDBODY
    • Create targeted segments with Client Indexes
    • Use our in-depth marketing reports to target specific groups of clients.
    • Learn more here

    Inventory

    • Real-time inventory tracking
    • Inventory tickets
    • Purchase orders
    • Track pending orders
    • Add products to your online store
    • Online order fulfillment
    • Supplier tracking: contact information, payment terms, tax rates
    • Change your inventory on hand easily
    • View changes in the Inventory Change Log

    Total Client Management

    • Automatic email and text messaging
    • Client logins: manage schedule, book appointments, update account information
    • Client profiles
    • Client types
    • Client indexes
    • Track client relationships
    • Referral tracking
    • Upload photos and documents to client accounts
    • Client loyalty program
    • Track client purchases and visit history
    • Clients can prepay for services, pay upon checkout or pay on account and be invoiced later
    • See reports on cancellations, unpaid services, account balances and more
    • Last Visit & No Return reports
    • Client Home screen: quick links to clients’ accounts to facilitate fast customer service
    • Comprehensive membership reporting

    Staff Management

    • Staff dashboard: assign to-do tasks, follow-ups and save favorite reports
    • Individual staff logins
    • Staff permissions
    • Online schedules let staff check theirs anywhere, anytime
    • Staff and instructors can change their own availability
    • Track staff productivity
    • View clients per staff member

    Payroll

    • Individual, per-session payrates based on the type of class, event or appointment
    • Commission rates individual to staff member
    • Track commission on products and services
    • Ability to assign commission to others
    • Print a tip slip
    • Tips included in payroll report
    • Hourly employees can clock in/out
    • Automatically calculated payroll report
    • Export your payroll into QuickBooks, ADP and Exact Payroll Services

    In-Depth Analysis Reporting

    • View your schedule at a glance
    • Analyze attendance patterns
    • View attendance with revenue
    • See staff’s productivity and overall performance
    • View clients per instructor
    • See your client retention rate
    • Get your staff’s schedule and run their payroll, tips and commissions
    • See an overview of arrival times, cancellations and no shows
    • View current account balances
    • See your best sellers and big spenders
    • Track retention with the Retention Management, Last Visit and No Return reports
    • Forecast sales
    • Membership reporting
    • Close out your cash drawer daily
    • See your cost of goods sold
    • View sales from gift cards and Partner Stores
    • Analyze the success of your promotions
    • See your sales by revenue category, by service, by product, by supplier and by sales rep
    • View voided and returned transactions

    Direct Marketing Reporting

    • Target marketing and reporting drilldowns
    • Track client retention
    • Export lists of mailing and email addresses
    • View your top referrers
    • Customize and combine reports to meet your needs
    • Filter results by Client Indexes and Client Types
    • View results of promotions and discounts

    Memberships, Contracts & AutoPay

    • Memberships
    • Membership tiers
    • Custom membership discounts
    • Contracts
    • E-Waivers
    • AutoPay
    • Payment plans
    • Store billing information
    • Email reminders for package or contract renewals, approaching credit card expirations
    • Recurring class schedules and appointments
    • Bill collection integration
    • Shared memberships
    • Comprehensive membership reporting