CrossFit Management Software

Overview

Featured MINDBODY CrossFit Affiliates:

   

Universal Business Management

MINDBODY Business Management Software is trusted by 250 CrossFits on six continents (still holding out for someone to open a CrossFit Antarctica) to manage and grow their businesses. No matter how you run your CrossFit business, you can use MINDBODY to simplify your life, boost your revenues, and focus on your clients. Named one of the top software companies in the US by Inc. magazine, MINDBODY will help you leverage technology to streamline your business and make your services more accessible to your clients.

Trainers from CrossFit North Atlanta pose with MINDBODY's banner at the games in Aromas, CA.

BUSINESS MANAGEMENT SOFTWARE

ONLINE SCHEDULING & ECOMMERCE

PERFORMANCE TRACKING

AUTOMATED BILLING & CONTRACTS

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

STRATEGIC MARKETING TOOLS

ADVANCED REPORTING CAPABILITIES

INTEGRATED CREDIT CARD PROCESSING

EMAIL/TEXT MESSAGE CONFIRMATIONS & REMINDERS

Start Simplifying

SIMPLIFY your life today with the help of MINDBODY’s business management solution. By integrating MINDBODY with your CrossFit location, managing your business is streamlined and painless. Get your staff, clients and facility on one central system and never worry again about lost paperwork.

Rick Stollmeyer, MINDBODY's Founder and CEO, talks to Coach Greg Glassman, founder of CrossFit, at the games in Aromas, CA.

Boost Revenue

BOOST revenues day or night. Utilize the power of the Internet and allow your clients to view available workouts and class schedules at their own convenience, 24/7.

Focus on Your Clients

FOCUS on your clients and their needs by creating an easy and relaxing environment in your facility. Get back to running your business and liberate yourself from administrative hassles. Jump-start your growth and strengthen your business core with MINDBODY and watch your client base grow.

Forging Elite Operations

Your CrossFit business whips your clients into shape through ever-changing and intense workouts. Have you ever thought that your business management system might need some whipping into shape? Through our web-based solutions, MINDBODY eliminates unnecessary administrative tasks, automates billing and customer service tasks, and ultimately strengthens your entire business.

Through MINDBODY’s robust online scheduling system, a powerful point of sale, built-in customer service, staff management, and marketing tools, you will get your business into the best shape of its life.

Features

Classes

• Manage all your WOD classes simply and efficiently.
• Easily sign crossfitters into one WOD, or sign them up for a recurring schedule across weeks or months.
• Quickly and efficiently, members can rapidly sign themselves into classes, freeing up your front desk staff.
• Pre-register athletes into a class, or add clients to a waitlist if the class is full.
• Print a hard copy of a sign in sheet, or go paperless and allow your members to be added directly to the class’s sign in list online.
• Send crossfitters email reminders of class reservations.
• Schedule classes, rooms, and equipment. Link them for integrated Resource Management.
• Automatically use a payment on a member’s account, or go directly from the sign in screen to your point of sale to purchase a service to pay for the class.
• Allow athletes to schedule classes online.

Workshops and Events

• Easily track and enroll athletes into workshops, challenges, and events that occur over a multi-day period.
• Create different payment options for one event. Even allow your members to pay in installments!
• Boost attendance by allowing your clients to register and pay online.

Integrated Credit Card Processing

• Increase member spending with quicker credit card transactions processed on the internet, rather than through slow telephone lines.
• View reports of completed, voided, returned, and pending credit card transactions.
• Accept all major credit card types without confusion.
• Create happier members with stress-free bookings and payments.
• Your MINDBODY software, each night, will automatically batch and settle different credit card types separately to simplify your accounting books.
• Automatically put money in your business’s account within 2-3 days of making the sale.
• If you'd like to apply for a merchant account online today, click here.

Total Athlete Management

• Get to know your members better by listing their relationships to other members.
• If you train clients with many different types of goals or backgrounds, use Client Types and Client Indexes to track who is a firefighter, marine, police officer, etc.
• Upload photos and other documents for each one of your athletes.
• Keep a record of all member purchases and invoice them at any time.
• Quickly access members’ attendance and purchase histories to better understand and serve their needs.
• Manage member series, packages, and memberships from one screen.
• Allow your members to see a list of their own attendance and purchase history using their individual login information.
• Allow your members to pre-pay for services, or pay “on account” and invoice them for negative balances later.
• Find athletes who have had cancellations, have unpaid services, or who have negative account balances.
• Run reports that calculate: members’ visits remaining, or those that have not returned and the dates of their last visit.

Contracts & AutoPay

• Ensure recurring revenue by selling contracts and memberships that charge members on a pre-arranged date each month.
• Automatically or manually, set up payment plans for each member on a monthly, weekly, or yearly basis.
• Send email reminders to crossfitters that need to renew memberships or have approaching credit card expiration dates.

In-Depth Analysis Reporting

• Generate sales, member management, and analysis reports to give you insight into your business.
• Reports can be viewed online or downloaded to Microsoft Excel. ™
• Run a report on the day’s attendance, or check class attendance patterns on a daily, weekly, monthly, or yearly basis.
• Find out which athletes have had cancellations, unpaid statements and payments by event.
• Generate reports by cash drawer sales and sales by revenue category.
• Find out which of your members are your BIG spenders and what services your studio has sold to them.
• Find out which products and services are your best sellers.
• Run a report specifically for voided sales.
• Pull a report that calculates members’ visits remaining, or those that have not returned and their last dated visit.
• Analyze your business’ attendance levels and the total average revenue produced.
• Determine the total amount of no-show members and the number of clients per class.

Direct Marketing Reporting

• Generate mailing lists and email lists for all crossfitters, or run it for specific client types in order to send personalized emails, newsletters, or direct mail.
• Generate specific reports on your members by age, gender, day of first visit, birthday, and more.
• Create better marketing strategies to boost member satisfaction.
• Email promotions, discounts, and incentives to members who haven’t visited your club in the past week, month, or year to hold them accountable to their goals!

Point of Sale

• Allow your members to purchase services, products, and gift cards all in one location.
• Crossfitters can purchase items for themselves or for any number of other clients – in the same transaction!
• Easily process returns, voids, and split a payment between two methods (i.e. cash & credit).

Online Store

• Sell any combination of services, products, and gift cards online.
• Ship your online product sales with preset rates and restrictions according to state shipping rates and taxes.
• Increase sales and member satisfaction thanks to online convenience.
• Reduce your front desk staff’s workload.
• Boost your profits by allowing members to make purchases outside of your regular business hours.

Online Scheduling

• Allow crossfitters to schedule and book WOD classes online from their own home.
• Permit members to schedule as far in advance as is convenient for you.
• Automated email reminders for booked classes, appointments, events, as well as for cancellations.
• Specify specific “hours of operation” for your online store, or keep it open 24/7!

Gift Cards

• Encourage repeat business by selling gift cards from your front desk or online.
• Sell gift cards with pre-determined amounts, or easily load the gift card with the requested amount at the point of sale.
• Purchase customized gift cards directly through MINDBODY.

Staff Management

• Allow your trainers to check their schedule whenever they need.
• Assign different staff members with different levels of software permission.
• Manage all staff members online simply and easily with multiple trainer schedules.
• Staff challenges are solved easily by having your trainers view their schedules and change their own availability.

Payroll

• Manage trainer payroll with the use of different pay rates dependant on the type of service performed.
• Export your payroll report into outside payroll software, such as ADP and Exact Payroll Services.

Email Marketing

• Use our in-depth marketing reports to target specific groups of clients.
• MINDBODY integrates with Constant Contact, an email marketing service, to always keep your Constant Contact client lists updated with your MINDBODY client list.
• Send email blasts and campaigns according to customized demographics within your MINDBODY system – never let your clients forget that their business is important to you.
• Customize your email blasts with pre-set templates in Constant Contact according to the subject or audience – even your business’s branded colors.

Pricing

Our rates are designed to save you money. On average, your total technology expenses with MINDBODY will be 50 - 67% less expensive than you would experience with locally installed software.

Whether you run a private practice or a multi-location facility, MINDBODY provides you with ALL the necessary management features we develop now and in the future. Our simplified pricing structure will allow you and your business to grow with freedom and ease. Find the package that is right for you and your business:

Pricing

Your set-up fee will vary according to the size of your business. Please contact us today to speak with a sales specialist. Monthly subscription fees are as follows:

	Set-up fee	Monthly subscription fee
1-5 Professionals	Free*	$65
6-12 Professionals	$575*	$85
13-20 Professionals	$750*	$105
21-50 Professionals	$850*	$155

If you have more than 50 professionals please contact 877.755.4279 or send us an email.

*Pricing levels are determined by the number of professionals (i.e. therapist, trainer, stylist, esthetician, instructor, etc.) employed at your business.

*All prices are set for one location; prices will vary for multiple locations or locations with more than one business unit.

Note: All prices shown are in US dollars.

Al fees include

Site setup

• Personalized software and online store — Customized to match your branding.
• Unlimited Workstations — Other software companies want to charge you “by the seat.” Not MINDBODY. Need another workstation at the front desk, in the back office or at home? Just access your software online from another computer. You don’t even have to call us!
• Live startup training — Our super smart, super friendly staff will train you on your new software in three phases. Generally, this will require two to four hour-long appointments, but we never restrict you to just that. We’ll train you until you feel comfortable. Training is delivered by telephone, but you can also self-train using our many online resources. Onsite training is also available. contact us for a quote.
• Credit card processing integration — With MINDBODY Integrated Credit Card Processing, your business will be able to authorize, settle and manage credit card, electronic check transactions and ACH anytime, anywhere.
• Data import — Have client names and addresses in Outlook, Excel or another common database format? Using another business management software? We’ll import that data to your new MINDBODY software free of change (data must be provided in an open database format).

Software support, Data hosting & Software upgrades

• No hidden costs — MINDBODY provides all software service, data subscription fee, ongoing support and upgrades in one low-cost monthly fee.
• One simple monthly fee pays for everything — We base your monthly fee on your business size, not which software features you use. Our pricing is fair and offers great value because we don’t charge you extra to add on modules. The result is a software that will never inhibit your business growth.
• Fixed rates — Your rates are guaranteed not to increase during your 12-month contract period.
• Prepay your first 11 months and get the last month FREE — This simplified approach allows you to cover your entire year of application service and support in one easy payment.

Support

Included with every package, MINDBODY provides start-up training and unlimited support that incorporates:

• Scheduling classes and events
• Booking appointments
• Managing clients
• Making sales

Get more information about MINDBODY Support.

Questions? Contact us today.

FAQs

Don’t see your question? Give us a call at 877.755.4279, or email sales@mindbodyonline.com.

Q: Do I need a website to use the MINDBODY system?

A: No. Your MINDBODY software is accessible through http://clients.mindbodyonline.com.

Q: How does my current website connect with my MINDBODY site?

A: Your MINDBODY Online site has a feature called a "Links Generator." This tool creates specific links for your MINDBODY schedules, such as the appointment, workshop or classes schedules. You can then copy and paste those links into your existing website, allowing them to integrate seamlessly and quickly view your business schedule, etc. Links can be created for specific teachers’ schedules. The Links Generator even creates links for your gift cards and products that you saved within MINDBODY.

Q: How do I know what package is right for me?

A: Packages are based on the number of service providers (i.e. trainers, teachers, instructors, therapists, stylists, estheticians, etc) that you employ. So when your business grows and your staff numbers increase, your MINDBODY system will grow with you.

The MINDBODY system offers four packages for your business:

• Basic is for businesses that employ 1-5 staff members
• Standard is for businesses that employ 6 - 20 staff members
• Premium is for businesses that employ 21-50 staff members

Businesses that employ more than 50 employees will need to speak to the MINDBODY Sales Department: 877.755.4279 or email: sales@mindbodyonline.com

Q: Can I upgrade my package even if I've already started using the software? Do I need to pay for the setup again?

A: No. All features and upgrades are included in your one-time setup fee payment. Monthly subscription fees will increase depending on the package upgrade. If you are using our previous PC version, you will have to pay the initial package setup fee to upgrade to the online version. Please contact our sales team for more information at 877.755.4279.

Q: Is there a demo available that I can look at before purchasing?

A: Yes. MINDBODY provides several demos for various industries. To try out a demo, choose the MINDBODY industry to the right that suits your business the most. Once on the MINDBODY product page you’ve selected, click the "Try our demo" button to demo the software.

If your industry isn’t listed, it doesn’t mean that we can’t meet your scheduling needs. Please contact our Sales Team to find out if we have a solution for you.

Q: If I add a location, what is the cost for my monthly subscription?

A: Each location must have its own subscription. Any additional locations you would like to add to your MINDBODY account will be an additional fee. For example, if you pay $65 per month and add a second location, your monthly hosting would be $130.

Q: Once I complete the purchase, how long before the system is up and running?

A: Getting the software up and running is different for each business. Most businesses can complete training and use the software after four 50-minute training sessions. Depending on the complexity of your business model and your ability to learn a new software system, it may take less or more time than the four initial basic training sessions. If you are a new business or have deadlines in place, we recommend that you purchase the software a month before you are ready to use it. This gives you time to complete your training with MINDBODY, get comfortable using the software and also train your staff. MINDBODY's training programs make this transition as smooth and as quick as possible. If you are under strict time constraints, please discuss your timeline with your sales specialist.

Events

Come join the MINDBODY team for these upcoming Fitness events. To find out more information about a particular show, simply click on the show title.

• 
  FISA East
  Doral Golf Resort & Spa — Miami Beach, FL
  November 9-11, 2009
  
• 
  Athletic Business Conference & Expo
  Orange County Convention Center — Orlando, FL
  December 3-5, 2009
  
• 
  SLO Health & Fitness Expo
  Alex Madonna Expo Center — San Luis Obispo, CA
  January 16-17, 2010
  
• 
  FISA West
  La Quinta Resort & Club — Palm Springs, CA
  February 17-19, 2010
  
• 
  IHRSA
  San Diego Convention Center — San Diego, CA
  March 11-13, 2010
  

Testimonials

• “We like moving barbells in our gym... not paperwork. MINDBODY has allowed us to focus on our members and their CrossFit training. MINDBODY does everything we need -- anywhere, anytime."
  CrossFit North Atlanta
  
• “MINDBODY really is great stuff.”
  CrossFit NYC
  
• “I cannot tell you how incredible MINDBODY has been for my business. Every phone call has been returned, every email a reply, every question answered! Each interaction I have had with MINDBODY staff has been informative, efficient and pleasant. I couldn't be more thrilled with our purchase!"
  CrossFit East Decatur
  
• "I got into this business for fitness and helping people, not because I enjoy the business side of things. By changing to MINDBODY I can concentrate more on you all as athletes and concentrate on improving Albany CrossFit. MINDBODY is the key to allowing us to grow but keep the focus on fitness."
  Albany CrossFit
  Read Albany CrossFit's blog entry about MINDBODY!
• "MINDBODY totally professionalized our box. We went from tracking client sessions in our day planners and collecting money without giving receipts (like a sheisty drug deal) to having a software system track everything we could ever want to track about a client… visit history, purchases, referrals, emergency contact info, relationships, what classes they are eligible to attend, birthdays… and print professional receipts to boot!"
  CrossFit NorCal
  Read Nicki Violetti's (owner of CrossFit NorCal) blog entry about MINDBODY!