This covers Task 8 of learning how to use credit card processing and ACH.
Task 1 -- Verify Retail Screen Settings
Task 2 -- Run a Swiped Credit Card Transaction
Task 3 -- Run a Keyed Credit Card Transaction
Task 4 -- Run a Stored Credit Card Transaction
Task 5 -- Create an AutoPay Schedule
Task 6 -- Review the AutoPay Reports
Task 7 -- Batch and Review Credit Card Transactions
Task 8 -- Set up Smart Batching
Task 9 -- Issue a Credit Card Refund and Return Product
Task 10 -- Void Credit Card Transaction
Our SmartBatching feature will automatically batch and settle your credit card transactions just after midnight PST. If you enable SmartBatching, you no longer need to worry about forgetting to batch and settle your transactions every night. The funds will reach your bank account approximately 2-3 business days after the transactions SmartBatch.
Because SmartBatching doesn't kick in until late at night, it gives you an entire day of business to void transactions. If you need to refund a customer from a sale that took place the day before or later, then voiding is no longer an option. You will need to process a return, which incurs a small fee and isn't as immediate as a void.
If you do use SmartBatching, you should periodically check Batch and Review Reports to ensure that all transactions are being processed.
| Step | Comments |
| Choose: Toolbox => Setup => General Setup & Options. Then scroll down to the Merchant Account Processing Settings section. Choose the appropriate drop down box (read Comments). |
From the SmartBatching drop-down list, select By Card Type (this batches all transactions for each card type into a single batch, regardless of which locations ran which transactions),or select By Location & Card Type (this batches transactions from each location and each card type into a separate batch).
The second option, by Location & Card Type, is available only to businesses that have more than one location and are processing under a single Merchant Account/SubID. |
| Select Enable Auto Batch for each location that will use SmartBatching |
Every night, just after midnight, SmartBatching will batch and settle all transactions that are in the Approved Transactions screen from the prior day (after midnight PST) through the prior week (seven calendar days). For example, transactions run on a Monday after midnight PST will batch in the Tuesday SmartBatch just after midnight. This gives the client time to review the transactions in the Approved Transactions screen and void if necessary prior to the SmartBatch.
The online store acts as a separate location, therefore when selecting to batch by location you MUST select ALL of the locations. It will only default to select the on-line store location. |
| Note: Multiple locations | Multiple locations can only be batched together if all locations in the WebScheduler use the same Merchant Account. If you have questions about this, please contact the Merchant Account Processing Dept at: 1 (877) 755-4279 |
| Note: AutoPays | Auto Pays run just after midnight PST, so they don't batch until the following day (Tuesday's Auto Pays will batch just after midnight early Wednesday morning). This gives clients the opportunity to review their Auto Pay charges before they are batched and settled. |