Shipping
All US clients can ship USPS, UPS, and FedEx to anyone allowed by the shippers' (shippers being UPS, USPS, and FedEx) API. Shipping via FedEx and UPS is allowed with *some of our non-US clients' sites as well. This functionality enriches both your Online Store and Retail Screen.
To enable this feature:
- Follow this menu path: Toolbox => Setup => Options => General Setup & Options
- In the Online Store section, check the box by USPS
- Adjust the dropdown box next to: Ship From Country
- Click Update
- Adjust the dropdown box next to: Ship From State
-
Make sure the postal code and city are correct
- Click Update
- In the Retail Settings, enable Shipping Charges in POS if you want to use this on your Retail screen
- Click Update
To use this feature on the Retail screen
- Click on the Retail tab
- Look up a client
- Look up a product with a saved weight
- Add the product to the ticket
- Click on the [Add] link inside the **Shipping box located beneath the ticket
see image


- Choose the shipping method
- Finish checking out the item
*Availability of shipping FedEx or UPS with non-US countries is determined by the shipper's API
**Don't click the [Add] link until you are completely finished adding products to the ticket.
To see this feature on your Online Store
- Log out of your system as a staff member/owner
- Click on the Online Store tab
- Add product(s) to your shopping cart
- When checking out, you'll notice the new shipping options
Things to know about the added shipping options:
- They're defaulted off. So if you want to enable this feature, follow the steps above.
- Behind the scenes, your system is sending addresses directly to UPS, FedEx, and USPS. If your address or the client's are incorrect, the shipping service will notify you that the address is invalid.
- When checking out, shipping from the United States to the United States, you'll notice USPS as an option.
Back to FAQs
Back to Advanced Features
Back to General Setup & Options
Open topic with navigation