Common Permissions for Front Desk Staff

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• Substitute Class/Event Teachers
• View/Edit Teacher Information
• Teacher Availability
• Cancellation Administration
• Locate Duplicate Client Records
• Merge Duplicate Client Records
• Print Product Barcodes
• Access to Buy/Retail Tab
• Edit Sale Activation Dates
• Edit Sale Discounts
• Pay for Another Client
• Void/Edit Past Sales
• Sale Refunds

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• View Reservations
• Make Reservations
• Make Past Reservations
• Make Unpaid Reservations
• Cancel Reservations

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• View Entire Appointment Schedule 
• View Appointment Details
• Manage Appointment Requests
• Make Appointments
• Make Past Appointments
• Modify Appointments
• Override Appointment Lengths
• Cancel Appointments
• Apply Payment

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• View Client Information
• Add Client
• Edit Client Information
• Add/Edit Client Indexes
• View Client Visit History
• View Client Account/Purchase History
• Edit Client Account History
• View Client Schedule
• View/Edit Client Billing Information
• Manage Client Security Verification
• Administer Client logins
• Unredeem Client Gift Cards
• Launch Sign-In Screen

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• Staff Phone Book
• Schedule at a Glance / Attendance
• Cancellations
• Account Balances & Invoices
• Event Invoices
• Cash Drawer
• Cash Drawer Closeout
• Client Indicies
• Online Store Reports

• None

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• View/Add Contact Logs
• Edit Other People's Logs / Assign Follow Up's to Other People (if you want front desk to assign tasks to other people, such as managers or other staff members)
• Contact Log Analysis Report
• Ability to View All Clients
• Assign/Change Reps (if you want to assign people to follow up with prospects)

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• View Batch & Review
• Void Credit Card Transactions
• Settle Credit Card Transactions
• Run Stored Credit Cards
• Auto Renewals
• Issue Credit Card Credits